Reviews in Liverpool and Merseyside

Awful service but great food and generous portions (aside from the four prawns as a starter!) Staff ought to be trained on the menu contents so they are knowled about the dishes. Waitress took our drinks before we were finished and had no idea what gluten-free dishes were. No manager present. Ice tasted funny. Toilets also were appalling, cold and damp. Watered-down hand wash (especially at the moment) was very poor. Had it not been my birthday and for the fact that the food was nice, we’d have walked out. Sorry but we won’t be back.

Food was absolutely lovely! Service was very fast despite how busy it was, and the staff were all very welcoming and professional. Great portion sizes also.

Hi, fantastic food and friendly polite staff. We loved our meal and we will be definitely back soon.

This restaurant ruined our New Years Eve!!!! We ordered our food at 6pm and we was told it would be delivered by 8pm. We called multiple times after 8pm to be told it was on it’s way. It still hadn’t arrived by 9:30pm!!! We called again at 9:30pm to be told it hadn’t even been sent out yet!!!! They’ve absolutely ruined our New Year’s Eve and we’ve all gone to bed having not had an evening meal, due to this restaurant! I find this a totally unacceptable and appalling way to treat customers and I will never EVER order from them again!

Afternoon tea was absolutely amazing highly recommend it

First time visiting after hearing great reviews but I was disappointed. We chose to have the early bird menu. The bread that was served with my starter was hard. We chose the pork kebab and the presentation was not great. It was just chunks of pork not on a skewer with half tomato and a bit of pepper on the side.

As always a fantastic meal. Great service, friendly and speedy. The food was delicious and great portions. They took a lot of care with protecting against covid, all precautions taken.

Excellent .

Excellent beer, food and service, top class!

First time visit. Staff were friendly, efficient and great with the kids. We had pizza and sides and all were delicious. Would definitely use again. Thank you .

Great atmosphere and staff but fish and chips was a bit tasteless. Thanks for letting my friend stay and drink with a just a hummus snack though, since she is veggie :)

This was our first visit to the Ying Wah. We were attracted to their Vegetarian, Pescatarian and Gluten Free menu dishes which sounded different from the standard Chinese menu you find in a lot of Chinese restaurants. The food did not disappoint and was delicious and the service excellent. However, we feel we have to comment about the way some customers entered, left and walked around the restaurant without wearing a face covering and were not challenged by the staff. This made us feel uncomfortable and not as safe as we’ve felt in other COVID secure restaurants. Also, the restaurant’s refurbishment is still ongoing and there was only one toilet for everyone downstairs, which resulted in the non mask wearing individuals queuing up near other seated guests. Overall, food and service was great but hopefully management can improve their COVID secure processes.

Another great ( and safe) meal out! Space restrictions adhered to! Hopefully sometime soon we won’t be thinking about that and we’ll be raving about the busy atmosphere Thanks to all the staff x Keep going .

Beautiful food, excellent service and a nice touch with a free baklava at the end of the meal. I had lamb kleftiko and it was so tasty and soft.

Food was lovely & the service was superb .

Best Chinese by far... food and service is fantastic would highly recommend :)

The service was excellent, the food was delicious and the atmosphere was relaxing as well as festive. I really enjoyed my festive afternoon tea, it was great value for money. Thank you.

Fantastic food and service unbelievable value!