Reviews in Liverpool and Merseyside

My experience at the restaurant was wonderful, from the service to the food. Staff were exceptionally kind and patient and constantly checking we were happy with our food. The food was beautifully fresh, I was also pleased with the wide vegetarian options and how authentic the food was. I would definitely be back and reccomend to try it out as they do not disappoint i can assure you.

Recently visited here good fresh food and prices are good value for money would recommend.

I went to the grill room for the first time a few months ago and was very surprised. The welcome was genuine and nothing was too much trouble for the staff. They went out of their way to get a Red Bull drink for me as they didn't have it in stock but within minutes it was brought in. The food was excellent and all fresh ingredients and cooked to perfection. I have recommended this place to everyone I hear looking for somewhere to eat. Well done to all the staff, brilliant.

What a lovely clean restaurant. Excellent food and the taste is so good and was full of flavour. Food presentation first class. Staff were professional and helpful. Tad expensive but worth a try here even if its just for a treat.

In relation to your licensing which says no drinking outside there have been people outside drinking ( photographic evidence to support these claims ) also bouncers on the door may help your cause on a Friday night as I witnessed a fight and argument lasting over 30 mins on the front door spilling on to the street with no interaction from any security or staff!!!!!! I find this quite insulting after the letter you sent to local residents detailing the changes and safety measures you will be implementing. In summary can you please send an email explaining briefly how your plans in the letter are being executed ( which I feel they are not ) RegardsM Watson

Nice "shop" with a big range of Crete / Greek food and drink. It is a converted lock-up but the range and quality of goods is very good and the lovely couple who run it are only too pleased to help.

Next door to Fact.co.uk. Their pil bil quesadillas are perfect with a glass of red and make a great express pre or post film adventure of your own. Solo or with company. The music's a refreshing experience too. Great service here. Thanks.

Excellent menu, quality ingredients. Lovely service, and the best Affogato anywhere, Italy included.

It was my Birthday and we decided to try the New Peking Duck. My daughter had been there with friends and had raved about how nice the food was. We were not disappointed we arrived and were greeted with a lovely smile and our food order came very quickly and plenty of it. We all ordered different things, Chicken curry, Sweet and Sour Chicken and chicken and cashew nuts in yellow bean sauce. All 3 dishes were amazing. I would give this little restaurant 10/10. Hospitality second to none. :)

Myself and two brothers travelled up from Norwich and met our cousins for a meal at Cafe Naz. We had a lovely curry and the service was 1st class. My cousin Margaret is very lucky having a restaurant like this on her doorstep.

I've never felt so relaxed at this place. It is so amazing and the staff are wonderful.

Just been to Matou today 15/06/14 it was a nice sunny day so we decided to eat outside on the roof terrace. We ordered starters and a main course to follow. 2 mins into the starters the main course arrived! I said politely that we have just began the first course and it's way too early for the main course .The staff took it away then returned it a few mins later, saying you will have to have it now as it's been cooked I returned the course 3 times and each time they refused to return it. The manager came over and she said all mains are served with the starters on the terrace. I questioned how am I meant to have known this as it didn't say it anywhere. Her reply" you should of asked and I would have told you!" I suggested a refund and she replied "too late you have already paid!" It stayed on the table and went cold until we finished our starters! Absolutely disgusted with the service! We will never return there again. We eat out a lot in Liverpool and have never had such poor service! 0/10!

Me and my fiancé have been here a number of times and never had a problem, food has always been nice. The last time we went we got a mixed grill... we were left disappointed, the meat was over cooked very hard and hard to swallow. We visited again tonight and left disappointed once again!!!!!. We got a burger and chips, we tried to eat the burger and it was inedible. I basically got the meat stuck in my throat, it's like it's been there a while and its been reheated. First time ever in my life I complained and the staff were happy and very pleasant to take the food away and recook us another one. We were left in disappointment once again. it was more edible than the first but still not nice at all. We tried to eat as much as we could, about to leave someone who looked like the manger came up to the table and asked why we left our half of burger, I then replied it was hard and he said '' it was HARD'' in a confused way, questioning it as if we was wrong. Yes the meat was hard I wouldn't feed it to a dog!!!!.. We will never be going here as we have been disappointed twice now and the attitude was disgusting!! Possibly need a new chef and maybe go back to a management course !!! :) AND I WILL BE TELLING PEOPLE ABOUT OUR EXPERIENCE !!

If you like fine dining. Good food nice atmosphere. A Clean restaurant with friendly helpful staff then eat here. I cannot put into words all I wish to say except eat here and you will not be disappointed. Book early though, even as regulars we find it difficult to get a table. You deserve five stars.

Very few things in life are ever certain, with the exceptions of death, taxes and over half term, rain and shopping. So it was that on a dreary wet Wednesday of half term that I chauffeured Red (the wife) Fidget and Shy (sons) into Liverpool city centre ostensibly to purchase trainers for Fidget, who seems to go through said items faster than Operation Yewtree is going through celebrities, though I feel I should point out that much of our 'training shoe' shopping time was spent in various female clothing stores. Weird how that works isn't it? Zizzi is one of a rapidly growing chain of rustic Italian themed restaurants that have been popping up across England for the past 15 years. Anyway, fully shopped-out, we arrived at the fairly deserted upper level of Liverpool One. The only other inhabitants out in the rain were four Liverpool One caretaking staff dredging various bits of detritus out of a blocked drain. Lovely! Fortunately we were able to seek refuge from the rains and drains in an equally deserted Zizzi. The dining room is bang on message with the Italian rustic theme: spacious and bright with more than its fair share of wood and an eye-catching open kitchen with a pizza oven as the conflagrant centre piece. Service was very prompt from a more mature waitress (I realise I am straying into treacherous territory here but I have always found the more fully fledged to make better waiting-on staff) and continued in that excellent vein throughout. We were quickly seated in the window, presumably as bait for other passers-by and furnished with menus, and the boys with their own children's menu, though they declined the crayons to colour them in. We opted for shared starters of the obligatory garlic bread and a chicchetti platter. The former was a very serviceable oven baked flatbread with sufficient garlic to keep us all happy. The latter was a sharing plate of Arancini risotto balls, chicken and pepper skewers, oven baked king prawn skewers, mini calzone with spicy n’duja sausage and a tomato and bufala (sic) mozzarella salad with a chunky peperonata dip. The risotto balls were moist and flavoursome with the added joy of a melted cheese centre. The chicken and pepper skewers were a favourite with all 4 of us, Fidget particularly liking the peppers. The king prawn skewers were equally well recieved, though I felt a touch overcooked. The mini calzone avoided the classic pit-fall of being overcooked and provided a moderately interesting mouthful, made much more intriguing when the spicy sausage was found! And finally the mozzarella salad, well it was a mozzarella salad: mozzarella, basil and mini tomatoes. Service between courses was slightly slow, around 15 to 20 mins each time, but I am assured by various restaurateurs that this is a good thing! I just know that in this time Red could have popped into Next and Top Shop, bought those shoes and that top, delivered the phrases "Well I haven't got anything to wear!" and "All those clothes and shoes in my wardrobe have been there for years" and been back at the table without missing a course. The message here is clear ladies, never fall in love with an Italian you have met on the internet! For our mains the two boys stayed on the children's menu with a very well cooked spaghetti bolognese (even better than dad's he said), and a standard margherita pizza, which we were able to adorn with additional chicken for a £1 surcharge. Before arriving Red had researched the menu and set her heart on a Zizzi Spiedini, no this is not an oiled-up hunk or the Italian Eurovision entry but a house special, in this case the spiedini pollo: roast chicken breast with red onions, courgettes and peppers on a hanging skewer served above Tuscan potatoes with a white wine and lemon sauce. As is often the case with internet dating, however, the reality did not match the pictures Red had been devouring on the internet the night before. Six small, tepid pieces of chicken hung over a small bowl of potatoes, purportedly Tuscan, though passports were not checked, with a congealed sauce watching on from the side. !My main had also been pre-selected: the calzone carne piccante consisting of spicy piccante chicken, mini beef meatballs, mushroom, chilli, tomatoes and bolognese. Despite the inedible inch of dough at either end, this on the whole was an enjoyable pizza: plenty of flavour in the chicken and sauce, though not as hot as I had hoped and the mini meatballs tasted somewhat manufactured. Nevertheless a drizzle of the gasoline packaged chilli oil lifted the dish to the level of heat I was looking for. It was sharp and tangy but the marscarpone, like a parish priest on the Palm Sugar dance floor, appeared somewhat out of place. The best, however, was saved till last. the boys ploughed on with the children's menu selecting lemon sorbet, sharp and fresh and a good mint choc chip gelato. As for Red and me we were swayed by our ever-helpful and enthusiastic waitress who helpfully informed us that the two most popular desserts were the new lemon meringue sundae and the chocolate and toffee nut sundae. Red went fresh and citrus with the former whilst I dabbled with the dark arts of the latter. Red, still suffering from a broken heart from the main course, was only partly impressed with the lemon sorbet, crema gelato, crumbled meringue, whipped mascarpone cream, lemon curd and mint dessert. It was sharp and tangy but the marscarpone. Then just as the dessert could not get any better there is a knock on the door of your mouth and the caramalised peanuts turn up to get the party started. The crowning glory, however, of the whole meal was my dessert: chocolate and crema gelato, banana, whipped mascarpone cream, toffee sauce and caramelised peanuts. Yes the mascarpone was once again misplaced but that paled into insignificance in the sweet embrace of the toffee sauce and delightfully light gelato. As Alan Partridge would say "Jurrassic Park!" This dessert is worth visiting Zizzi's for just on its own. In the post-coital comfort of the dessert we paid the bill £80 for the four of us and prepared to leave. Rising from the table like a broken woman, with a teared stained tissue in her hand Red still looked heartbroken after her dalliance with Zizzi Spiedini. As ever the loving husband I asked what could possibly make her feel better. Then with a glint in her eye she perked up and suggested "maybe some more retail therapy?" My poor credit card. Type: family / budget restaurant. Service: 9.5/10 A victory for the more mature waiting on staff! Atmosphere: 7/10 attractive open dining room, plenty of wood. Food: 7/10 in true spaghetti western fashion: the good, the bad and the ugly. Value for money: 7.5/10 children's meals great, mains a bit pricier. Overall: 7.5 Worth a visit. These are judged against the best of that type of restaurant. For example cafes against what you would expect from the best cafes, high end restaurants against the best high end restaurants etc.

Had a great night at Mr Chans last night for my Wife's 65th birthday. Food and service were excellent as always. The best Chinese restaurant in the north.

This has got to be the best food eaten in a long time. We had the £12.50 deal all of the meal was hot and delicious. The staff were very friendly.

I use my tastecard here all the time and I have to say that it is the best Italian in Liverpool for both food and price. The staff are very nice and the service is fast, don't waste time with Ask Italian or any others when the best llready exists.