Reviews in Preston

Myself and my friend and her parents arrived at the Italian Orchard, 5 minutes prior to opening, blissfully unaware of what time it opened and went to enquire the opening time and were told it was 6pm. We stood outside waiting as the gentleman who told us what time they opened went back inside and locked the door. We waited until 6pm and there was still no sign of the restaurant opening and no sign of anybody inside. Then a man appeared and we looked at him expectantly and he just shook his head and said one minute, by this time there was thunder rumbling and the rain had started. No attempts what so ever were made to open the doors and offer us a seat in the reception area so we retreated to the car to find another restaurant along with another couple who to were sick of waiting. We tried ringing the restaurant directly to complain, but this was to no avail! Seriously poor customer service.

After a particularly bad day my wife and I chose to go to Bangla Fusion. Even though it was a Tuesday we were pleased to see other diners on our arrival. Not long after we realised why - Bangla Fusion is fantastic, they have varied menu from the traditional favourites to their own creations. We chose from the Fusion creation list and our meal was the tastiest indian meal we have had for a long time. Accompanied by Bangla beer ,pleasant attentive staff (but not over bearing) we had a very enjoyable evening. Well done to Topu (front of house) and all the staff, keep up the good work, we will definitely be back very soon.

We had a very pleasant lunch here, well cooked, excellent value for money, friendly staff, good table settings...what more could you want? We will be back, that is for sure

The first thing you notice on entering this restaurant is that its immaculate. Your welcome is sincere as you are guided to the bar seating area for a drink. The food is excellent and the service attentive and friendly from a young crew of waiters with tricky haircuts! The management are justly proud of this fairly new Preston Indian restaurant. Give it a go!

The best restaurant since 1977 it was in the other side of the road at number 16 the best pasta and pizzas of Lancashire, it made the history of the Italian food in Lancashire, and also it as been at school for all the Italians wich now have the restaurants in many towns in Lancashire .

A gang of of visited this new baby of duks last week end it was amazing, the standards are just as high, and it was packed out standing room only at the bar, the food delicious, service impeccable, the choice of new drinks like whistling duck and duck pond brilliant. I had the most juicy fillet steak with a garlic sauce my friend had a some weird dish of stewy stuff, that chef made up for him, it shouldn't have tasted good, but it was out of this world, it had fruit and meat together --odd, Ramsey would have a fit, must be nice to be sure you can make anything taste so good and not be afraid to break the mold, the prices are also very good value our bill only came to £28.00 each and we had really nice wine and a couple of desserts between us, one was a large metal bucket yes bucket of summer berries dusted with icing sugar and served with chocolate dip! FOOD Heaven. You must visit you will not be disappointed, good luck duk, you have two fab places, by the way love the name POND, only got it after a few bottles of wine! ha ha We'll be back soon so watch out were coming for a lazy afternoon on the sofas and going to work our way through the menu

We had the most delicious tapas here last night (Sunday). It was very quiet and only one other couple dined as we were there. We had pitta bread with 4 delicious dips, huge prawns in garlic (the best!) patatas bravas, fillet steak strips and chicken strips with african spices and scallops done in chilli and garlic. With a bottle of house wine and pre dinner drinks ofa pint of peroni and a glass of wine and soda, the bill came to £54.06, which we thought was excellent value. Having dined at their sister restaurant DUK in preston several times, we knew we would be getting quality food and they didnt disappoint. We shall certainly be returning to POND as soon as possible and highly recommend this restaurant.

I had to wait for a free table 1 and half hour when they had told me i had to wait half hour.the staff was indifferent and the manger was extremely rude,not attentive at all.my main course was overcooked and no one checked the meal back....i was deeply disappointed!

After arrival at a Restaurant with much potential due to its popularity and decoration, things went downhill. With a large group celebrating a wedding anniversary, whilst waiting to be seated a round of drinks was ordered. We were informed this could however not be added to the bill, which is normally standard practice and that they did not have the facility for payment by card at the bar. Once seated orders were taken, and most of our starters placed on the hotplate, these were left for a long time whilst the rest of the order was completed. A number of the dishes ordered were incorrect and surplus dishes were also brought to the table. One member of the party had muscles of which a quarter were closed and another member of the party ordered scallops, of which only two were presented (a known expensive item but which do not cost £4.50 per scallop), unfortunately these re-appeared later in the evening in a manner which was not appreciated by the eater! The restaurant was very well staffed, however food did not seem to leave the hotplate quickly and plates were left at our table for a prolonged period of time. At the end of the evening a very strong smell of cleaning products appeared from the Kitchen area, and while it is good to know the place gets cleaned (even though the food may not be fresh) it is not an enjoyable smell when people are still eating. For a supposedly up and coming restaurant there are many more very good Italians in the Preston / Southport area which are far better and do not give the diners food poisoning.

I am surprised there aren't more recommendations here! I was dubious at the start about what the quality of the food would be like here but after coming here three times recently I have been pleasantly surprised! The first time I pimped for the pork grill, not very healthy but extremely tasty, there were three kinds of pork accompanied by a slice of fried black pudding. Yum. The second time six of us went for sunday lunch, I had roast beef and it was very good, and most recently some of us went drinking there and I shared the combo platter with a companion and compared to the combos I have had in pubs (and there have been a lot!) I have to say it was the best! If you are looking for good quality pub grub at a very reasonable price then you really should go here. The beer is well kept as well. I am going again tonight!

great food,great staff...have been every year for the last five years and stayed overnight...rooms are also lovely...okay,the menu hasn't changed, but when it's this tasty, why mess with it?

Service and food was excellent. Staff eager to please. Lovely surroundings - ideal for large groups or parties.

We thought we'd check this place out as a potential venue for my father's forthcoming 70th birthday celebration. We expected great things, it coming from the same stable as Italian Orchard and Pinocchios. What a disappointment. The food was lovely but only adequate for the rather expensive prices. The service was appalling, again, disappointing. The first bill that arrived was wrong - coming to a whopping £89 for 2! We queried it - the waiter even implied that he didn't believe us - and the second attempt was wrong also. Having approached the desk by now - we eventually got it down to £75. Still expensive considering the standard of food & service received. The manager was summoned but only offered apologies for our disappointment, no 'encouragement' to return and give them another chance. They will not be getting another penny from me, nor my family who were quite keen for the party to take place there.

I went to buffet @ Preston two weeks ago for the first time and i must say i was far from impressed! The atmosphere was colder than McDonalds or even a dentist surgery. The soup was cold and when my friend told one of the depressed looking staff they discovered that the soup kettle wasn't even switched on at the plug! i didn't eat mine. We then went for our main course and found that the food was roughly body temperature, not good. These people are serving chicken and prawns at an extremely dangerous temperature! If environmental health took the time to visit this restaurant and probe the supposedly hot food they would shut the place down on the spot! Rest assured i will not be visiting again. I am shocked that we didn't come down with food poisoning. Awful.

Have i been to the same place? The food served was "take away" quality at best - the price is OK if you make sure you eat your fill. Service I found to be rude, you walk in and told "upstairs", in essence you're treated as part of a production line. They get you in and get you out as soon as possible. And as for treating kids well. I went in with my baby daughter (18 months) and was approached by a presume a manager (he was wearing a suit) who just pointed at my daughter and said "she has to pay"!!!!! I was so shocked, I never thought or asked if she would be free - i should have left but i have never been back.

We go regularly and the staff who work there get friendlier every time. it makes us feel comfortable. the range of food is fantastic, with so many different options. its the best place in the Lancashire for all you can eat buffet, i would recommend to everyone...

Top marks as usual!

Great pizza, but very loud once it fills up on a weekend.