Reviews in Rawtenstall

Fantastic meal and service again at the Whitchaff

Amazing food (as always) but it was the service we loved too. It was incredibly busy but the staff coped so well. Our waitress said she had only been there a week, she was fantastic. Very knowledgeable & just lovely. It’s our ‘go to’ place to eat in Rossendale & it genuinely never fails!

Food great, service not great

Another lovely meal

Excellent food served by great staff. They could not have been more helpful. I will definitely be going again.

Food excellent, both main and desert. Sticky toffee pudding had a distinct treacle taste which made this unique and special. However considering it was quiet, the service was not as previously experienced and very slow. The staff were pleasant though, albeit we were kept waiting between giving menus and ordering. Overall though worth it with the excellent food.

I was really disappointed with my experience. I don’t think I’ve ever left a negative review in my life but this is the first time and people should know. The food was okay whilst expensive for potion size in my opinion however that could just be subjective. However almost everything else was so disappointing. We arrived and waited for our pre booked table, immediately the concierge was rude and his demeanour was arrogant. We still hadn’t been sat down at our booked time and after waiting some time, when I asked him politely when our table would be free I was told ‘not yet’ and then walked away from. No apology or explanation. It may seem silly but to me this is such a big mistake when it comes to the dining experience. I have worked in restaurants all my life and customer communication and experience is key. To not even be apologised to, just told not yet and then walked away from was unbelievable to be blunt. No attention, no explanation, no understanding. After that during our meal some drunk man came and used the staffs cleaning spray and cloth to ‘clean’ our table. He was off his face and no one came to control the situation, the staff just stood back and watched. He sprayed over wine and drinks and our phones and when staff were asked what was going on we were told they had no idea. How is this place being run that no one is keeping on top of drunken people using there cleaning equipment and disturbing guests as it wasn’t just our table this happened to, I spoke with the table next to us and they couldn’t believe it either. Again no apology, no explanation from any staff. To be frank we spent a lot of money and whilst the decor of the restaurant is nice and the bar staff where friendly, everything else left me so disappointed because I expect so much better service from an establishment that charges this amount.

We came early on Friday evening. There is an extensive menu, something for everyone. I had the special steak and blue stilton pie. It was delicious! The presentation of all the meals was really good. The service was excellent from the friendly and attentive staff. Thank you!

Once again, a great dining experience- lovely food, attentive and personable staff- we had a fabulous time. Thank you.

I had the gammon, which was excellent, and the sticky toffee pud was to die for. My wife had the steak pie, and although the meat was very tender with lovely pastry on top I'm afraid the base was uncooked and doughy. The overall experience however was very nice and staff really pleasant.

Fab staff , fab food , great price

We went out for a Sunday family tea and it was just perfect. The ambiance was warm and inviting, the atmosphere was buzzing and the food was delicious. We shared a Cajun shareboard and it was AMAZING! Would 100% recommend.

Manager was excellent, helpful & friendly. Our waitress was also really lovely. Professional & chatty. I have eaten at Avucciria before & it’s excellent every time

We visited Siena for the first time this week. The staff were very friendly and could not do more to make us welcome. The food was great. My husband said his Carbonara was one of the best he had ever had. The table set with clean linen. The only negative was that the decor ie paintwork needs some attention.

Good atmosphere Drinks expensive Food ok but again expensive for the portion sizes. 3 of us dined and the portion sizes did not take that jnto account. For example the lamb skewers you got 2 and the chicken thighs you got 2 . The staff were very friendly and helpful

Lovely food, nice, friendly atmosphere and staff, brought my sister who lives down South and she loved it

Lovely food, nice, friendly atmosphere and staff, brought my sister who lives down South and she loved it