Reviews in Rawtenstall

Always a good venue for wholesome foods. Extensive menus giving lots of choice. Recommend to book as limited walk in availability. Staff are good and friendly. Sometimes it takes a little time for food to arrive but at least you know food it freshly prepared. Like many resturants can be a little cool so take a jumper. Overall a truly great venue.

Friday tea out with friends in a group of 6. We've been to the Whitchaff too many times to count and rarely had any cause for complaint. Friendly staff, efficient service and delicious food, as usual.

Excellent Sunday lunch - good service and value . My sister who is coeliac was thrilled with the separate gluten free menu and choice offered ….which is rare to find - will definitely book again !

I understand that businesses are struggling at the moment so I want to try and be fair. At first I said I would definitely not visit again but perhaps this was just a really bad day for the venue. I had booked a table for my birthday a month in advance. I want to note that we had been to an escape room previously so were dressed appropriately. I wonder if this is why we were shunned at the door. Upon arrival our table was not ready, despite there being many tables with menus on them. The bar was full and crowded and a lot of punter sat around a bar table which was to be our table. They were asked to move and didn't but we were not offered another table, perhaps a lovely booth in a quieter area (maybe we weren't dressed right) or an upstairs table. So we were crammed onto a bar table with the bar punters practically sat on us and no where for servers to pass either so every time someone moved, we all got knocked. I voiced my disappointment and a manager offered us an alternative table, still in the bar area, under the coat rack. Still not great but at least we weren't being sat on. At this point, I will mention that the manager was lovely and tried very hard with us. When taking or order we all told the server that one of our party was gluten free and we were told it was noted. Every time a dish was delivered, we checked that it was gluten free and were told that it was. So we thought no more of it. However, she now finds herself extremely ill from gluten poisoning (the rest of the party are okay so it could only have been that and no other food poisoning). When we asked for the bill we were kindly presented with an additional bottle of wine on there that we had not drank. My family attend a lot so I really wanted to love this place.

Food was lovely for six of us, all turn up together and was piping hot. Service was a bit slow but it was busy so that comes with the territory. Been plenty of times and never had a bad experience.

Visited last sunday, was seated promptly but after that general service was slow. We arrived at 1:45 and after a main and dessert we finally left at 4pm. After mains order was taken, we had to try and flag members of staff down to order another drink, dessert, bill & card reader. Plenty of staff on and I wouldnt say that busy so unsure why service was so slow. Food was nice, portions were quite small for the money but still nice. Will visit again to give it another try

Always consistent, even on a busy Sunday afternoon.

Lunch for 3. Food & service was perfect. We love this place. Great atmosphere & setting.

We have enjoyed lots of meals at The Whitchaff, but unfortunately this time wasn’t one of them. Our table was booked for 6pm and when ordering our meals they had ran out of Sunday Roast! I was very disappointed because that was what I was looking forward to. The service was unusually slow for both ordering drinks and food. When our food eventually arrived with an apology about some technical issue it was very dry. Not a great experience ☹️.

Just brilliant as aleays

Staff were absolutely great very accommodating. Food lovely. Great value. Thank you. See you again

Very happy, lovely atmosphere, food plentiful and well presented and delicious! will visit again.

Pub lunch menu 2 courses excellent value for money great food lovely venue excellent service

Overall a nice enough visit; the service was great and fab Malbec on offer, but overall was a bit disappointing - particularly with the portion sizes. I had the Steak, Garlic Mushroom & Stilton Ciabatta - and being honest, I expected more for almost £13. I guess that's an indication of the times - shrinkflation !!! We don't have young kids any more so we always ask for a table in the main pub and not in the family dining room. Sadly, there was a manic toddler constantly running in & out of the dining area and around the whole pub, which was irritating, - but that's not down to the venue !!! Overall average.

The Whitchaff seems to be a victim of its own success. Two of us went there last Friday evening( 16/12026).It was very busy which for a dark cold January night is very good.The initial attention to take our order was as normal.But then it all went wrong.We got served our starters with no cutlery and had to ask the very busy staff.I then got served my main course.But no sign of my wifes main course.After fifteen minutes of waiting we had to ask again a very busy member of staff for my wifes main course.The staff did seem harassed.When it turned up it was about half of the portion of the same meal that we had eaten ( midweek) approx two weeks ago and barely warm.The staff were only young.We felt a bit sorry for them.So we just paid and left.Would we go again...yes.But def only midweek.

Excellent as always. Great choice of menu including specials. Lovely chilled wine and very friendly and helpful staff. We visited on 21/1/2026 at lunch time. It was really busy with customers which says a lot about a place. Will definitely be back.

Lunch-time meal , Been a few times before. Several friends joined us for a get together. Lovely food and service , very pleasant staff . Very comfortable and great value will come again.