Reviews in Rawtenstall

The food was great as usual and thank you for bringing the 2 cakes out and for catering for our party of 20 people. Just one small negative which was the talking point after the meal. We were rushed off our table by a quite rude waitress, this after you made us wait 20-30 mins for our table in the first place! Disappointing end to a wonderful meal!

Sadly the service let this place down. The food was good but an hour and 10 mins wait on food is a bit excessive, especially with a 7 year old. The front of house staff couldn’t have been more apologetic but there was nothing coming out of the kitchen quick enough. We were not the only table complaining! This is the second time my partner had visited since the upgrade and he had the same experience first time round.

What a beautiful refurbishment, staff & food was very good.

The food was good, the staff were very friendly but our order wasn't taken for a good twenty minutes and we weren't told that the Sunday lunchtime booking was an hour and a half per table until we were too slow choosing a dessert. If we had chosen to have starters, I don't think we could have been served and eaten 3 courses in the time allowed.

lovely food, good atmosphere, the service was excellent the people who served are table, were very welcoming and efficient. we would recommend.

We have been comeing to you now for a while and never had a bad experience staff are wonderfully can't do enough for you so food is supper always hot and ready tasty thankyou to all of the staff made my birthday meal brill

Lovely food, but service wasn't the best. Had just finished our meals when a member of staff approached telling us we had to leave in 15 mins because they needed the table. Wouldn't mind but we booked for 12.45 and it said we had two hours, yet were asked to leave no later than 2.15? Friend also found two hairs in her pasta. Wouldn't recommend. Shame it used to be fab.

Great food and service, will be coming back

Lovely meal and great service.

Lovely meal and good service. Will definitely be back.

This place is wonderful. We have eaten here many times - an accolade in itself. What prompted me to write this review was last nights visit. We were short on time - had about 30 mins between and appointment and needing to be in the car to the next. I’m that time they turned around 8 delicious plates for the 2 of us and drinks - the service was the usual exceptional standard as always very personable.

Such a surprise to see the new decor it’s lovely and the food is excellent, Sara is so welcoming as well

Arrived and was promptly seated , served for drinks then waited about 25 mins for order to be taken, another 35-40 mins for the food by which time the kids were grumpy and starving, it was a 1st time back since the refurb and just felt too open , food came out after asking how long and was ok , lots of friends have had great food here, maybe it was an off night wasn’t overly busy and it was also a birthday meal so left feeling a tad deflated , hopefully it was just an off night

We went here for a meal on my son's 16th birthday. We had one of the platters and some additional dishes, all were really nice and excellent quality.

Went for a late Sunday lunch with my daughter and grand-daughter. We had a selection of dishes and enjoyed all of them ,as they were beautifully presented, full of flavour and delicious as always when we dine here. Staff are always welcoming and friendly and the atmosphere is great. As we live locally, we appreciate being able to access such quality food and surroundings within a 2 mile drive.

I honestly can’t believe the transformation Paul, it’s fantastic team of made in The Whitchaff!! I have lived round here for 20 years and it’s always been one of our family favourites due to the food. It’s always been a “nice pub” but the transformation has absolutely blown us away!!! You could be in a gastro pub in rural Cheshire but at a fraction of the price. The service, food and overall experience will 10/10!!! Well done to the management as this is a true diamond in Rawtenstall

Excellent meal and really friendly service. Well done Team Whitchaff!

It really pains me to write this review. I've been coming to the whitchaff since childhood and it's always been amazing. In a lot of ways, it still is amazing, but I've felt a little disappointed the last 2 times I've been. The refurbishment is lovely, although I think it's lost a little but of its character. The staff are lovely, very friendly, but just lack a little something. Maybe it's just lack of experience or a little more training is required. A few smiles would be great. The food, there is a lot of it, but both times, my food has been very oily, maybe the fat hasn't been hot enough when the food has gone in. This has left me with an upset tummy on both occasions. The atmosphere is always really buzzy, but sometimes seems a bit chaotic. It would definitely be amazing value for money, with a few little changes. A few little tweaks could make The Whitchaff really amazing. I hope this doesn't upset anybody, as I know you all work so hard, but sometimes it's just the little things that make something fabulous.