Our first visit which won’t be the last. There were five of us, two adults and three 11-13 year olds. The staff were superb! Helpful and friendly and nothing was too much bother . We ordered 2 carbonara which came as we’d asked with linguine instead of spaghetti. Two boys shared an adult pizza and had sides of chips and garlic bread. One had a child’s meal - first course, drink, pudding. The one drawback was a very long wait after ordering before the food arrived . It took nearly an hour and this was quite a bit longer than I’d expect and also there was no warning of this. The carbonaras were exceptional. The most delicious sauce , beautifully cooked linguine and bacon, chicken etc. The garlic ciabatta which came with it was also exceptional. Not stinting in garlic or butter, just perfect. The child’s meal, chicken goujons was clearly slices of breast and not a cheaper cut . The pizza and sides were devoured by the boys. There was then a very long wait again sadly before the dishes were cleared- we stacked them ourselves in the end - and when the server came I explained we were running on a short time budget by that stage and needed the child’s included scoop of ice cream plus a scoop for each of the others who’d shared the adult pizza, really quickly. The young server said that would be ok but it clearly wasn’t and 20 minutes later we were forced to ask for the bill and remove the extra ice creams from it. I was very unhappy at seeing that instead of one scoop to match the included one, I’d been charged £4:95 each for the adult ice cream which included a compote. I know that this was on the menu but thought common sense would prevail and a child’s scoop for each, just like the included one, would have been ordered. So we left cash on the table and exited . Luckily our memory of the meal is the gorgeous carbonara but the waiting times do need to be shortened especially when you consider that in that area of town , most customers around the 5:30 - 6:30 start are those wanting a ore theatre meal. I will certainly visit again but probably not with youngsters who were bored and hungry for far too long. Food is four/five star Service is four star Waiting times are two to three star
The Quarter Lounge – Southampton