After eating here regularly, we went yesterday and my wife ordered her usual: Philly Cheese Steak Bun with chips. When it came out, she opened the bun and much to her surprise, instead of there being strips of steak like normal, it was a bun full of minced meat covered in cheese. It looked like regurgitated cat food. She asked for the manager, who came out and informed her that they had changed suppliers and this was the new substitute and that the menu did say it was ground beef. Although the meal was a massive disappointment, the manager did replace the meal with something else of my wife’s choosing (but did not match up to the original Philly Cheese Steak.)
The Ridge, Shaw Leisure Park – Swindon