I have eaten here on many occasions and the food is always good and great value for money, the service is not usually great but we keep going because the food makes up for this…..however I visited here on Sunday and have never been so disgusted by service in my life, my parents live in the lake district and I asked them to come to this restaurant with me specially as I had told them how great the food was and true to my word the food came and we enjoyed it but when we asked for the bill it all went horribly wrong usually we wanted to pay separately which obviously put the duty manager out and he made sure that we knew about his annoyance....after standing there being given dirty looks from the manager and feeling like I had done a terrible crime I asked him to take a further £15 off my card and that a smile would be nice when in return he scowled at me and said what!!!! I thought oh dear I have obviously really upset this guy for some reason so I asked him why he was being so rude and he replied that I was being rude him which I was certainly NOT…..he acted in this disgusting manor in front of lots other diners making me my family and everyone around very uncomfortable!!!! My advise is if you are not a placid person and you want some kind of customer service don’t eat here if you want good food and you can cope with arrogant angry manager that make you feel like you are putting them out because you are paying customer eat here!!!!!!
The Walton Arms – Accrington