booked for a Sunday dinner at around 1pm. It took 10 mins for someone to come over and ask us for our drinks order and then another 30 before we could queue for our food. I know it’s busy on a Sunday but over 40 mins for a carvery is a bit silly. The meat was lovely, especially the gammon and beef, very generous slices and the chefs on the carvery were kind and helpful. However the veg/sides could’ve been a lot hotter and there could’ve been a larger selection of vegetables as there was carrots, parsnips, mushy peas and broccoli and cabbage. It felt very limited for what used to be a top tier carvery. We ordered a water and a drink each and the waitress gave us an unimpressed look because we wanted tap waters? Bit odd and rude to be honest. After our meal we got our plates collected and offered a dessert menu. It took 20 minutes and we had to ask twice for a dessert menu. If it wasn’t for my friend really wanting a dessert I’d have personally paid and left. And the desserts are quite overpriced as it is - £7.50 for cheesecake which arguably is a large slice but also £7.50 is pushing it. And to be honest, the dining rooms were not full when we were there at all. Very very slow service from what is normally really good! The manager in at the time checked on us and was shocked we hadn’t had a dessert menu but the rest of the staff just seemed unimpressed and not engaging at all, standing about chatting. The lady on the front desk and the manager of the day were absolutely lovely though.
Tocketts Mill Country Park and Restaurant – Guisborough