We had a great night once we eventually got our reserved table. When we arrived, Luna Blu was extremely busy - fantastic for business. However, we were told they had no evidence of our booking, despite me having the original booking and confirmation emails. After a long wait, we were told we did have a table, but someone was sitting at it - they however did not have a reservation. The staff were not prepared to ask them to leave. We were asked to wait until the people on “our” table had finished their drinks. We waited, but after 45 minutes decided this was not acceptable and joined the people at “our” table. 15 minutes later - they left and we had our table for the night. Then we had a good night. Food was great, cocktails were great. Service was ok, just wish they had been a bit more assertive and cleared our table sooner. I appreciate it was very busy, but I had made our reservation 3 weeks prior. Overall I would not let this affect my judgment but would hope it would be better next time.
Luna Blu Cocktails and Tapas – Yarm