Reviews in Leeds and Yorkshire

We had a magical, relaxing time with the cats and staff. Wonderful cosy, seasonal ambience. Good coffee and delicious orange cake. The cats are so cute, happy and funny little characters.

We had the 2 course xmas menu, and the food was amazing ,the service was excellent, and the atmosphere was very warm and friendly, will definitely come back

Excellent food and service.

Came here for Christmas dinner and nicest experience we’ve had and we go out every year and will definitely be back next year. The food was amazing and portion sizes big. The staff was great and made the day special.

I am extremely disappointed with this restaurant and how they handled our Christmas Day booking. I booked on November 2nd for 7 people and had been emailing back and forth since November to confirm the booking. I also contacted them to arrange dropping off balloons and decorations for my boyfriend’s birthday, which is on Christmas Day. I was told multiple times that everything was fine and that I could come in on the 24th to drop off the decorations. The day before the booking, I received an email confirming everything — date, time, location, and that there were 7 people on the booking. When I arrived on Christmas Day, I was told they did not have my booking and that they were fully booked. No attempt was made to accommodate us in any way. The staff were rude, dismissive, and made me feel like I was lying despite having written confirmation. There was no apology, no kindness, and no effort to help. This completely ruined our Christmas Day and my boyfriend’s birthday. After months of planning and clear confirmation from the restaurant, this level of disorganisation and lack of care is unacceptable. I would not recommend this place, especially for special occasions.

Lovely welcome , staff great , good food , all served fresh . Lamb was fab, prawns great. Definitely going again for Xmas lunch

What an amazing Christmas meal we had. The food is delicious, The staff and management are so friendly and efficient. Our waitress Maddie was wonderful. We would highly recommend a visit. It may be your first but I guarantee it won’t be your last.

Went for breakfast it was best breakfast we ve had in a very long time. So went back again on zmas eve. Service was great. Staff very smart and lovely. The experiance was fab. Definitly going back. Recomend to anyone who loves english breakfast. We did wait a while but was worth the wait.

We booked for Tocketts mill for Christmas Eve and was looking forward to it. But it was very disappointing! We were sat in the conservatory where it was so cold it become uncomfortable. We had to ask them to put the heaters on as it was only every other.. To start the waitress dropped the drinks on our table and they went everywhere. Easy done! Then we were left 40 minutes before the time our order was taken, they said they were busy. I am a regular and it was not over busy. Starters came and the waitress dropped all the garlic bread off my plate on to the table. Main meals came we ordered three parmo’s and each person left half of them as they were so over cooked. The steaks were cold. We were in there four and a half hours. I was very disappointed. The staff are so young and not guided and it’s sad to see. I felt for them.

Excellent value for money and great service

Our first visit. Staff super friendly, food was lovely. Great value for money. Will definitely be back. Thank you

Enjoyed the meal various dishes in the group everyone was pleased with their selection nice atmosphere at maxis and overall good prices Thankyou

Good food , great venue and kind and engaging staff. An excellent Christmas Eve dinner.

This particular trip to Tocketts was on Xmas Eve at 3pm We were sat in the conservatory and it was cold so much so I had a fleece over my legs and shoulders. We did not choose the conservatory and would not wish to be seated there again in cool/cold weather Our main issue was the wait for food once ordered. We waited 1 hour 30 minutes for the food to reach our table. While I appreciate they were busy there should have been enough staff to cover the extra work! Saying that though our food was nice and up to their usual standard

Great service and amazing food!

Booked a table in advanced for Xmas eve, also my partners birthday. Clearly stated on the booking form that gluten free was a requirement. Ordered drinks when we sat down and was handed menus that offered nothing gluten free. I said that I had stated this on the booking form, didn't get much of a reply. I asked if they could change the fish and chips or the parmo to gluten free, which is not difficult and was met with oh no we can't do that. It's not an alien concept! You need to get with the times.

Service was subpar and staff were generally just rude. Table wasn’t cleaned. Food was just okay and our garlic bread was solid as a rock.

Very good lunch