Reviews in Liverpool and Merseyside

I would highly recommend The Richmond Hotel For afternoon tea the food excellent all staff very helpful and polite . Thank you all.

Fantastic food and great service. Will definitely revisit the restaurant for another meal.

The food and service are outstanding at this restaurant.

This was our first visit and definitely won't be our last. The food an service were excellent. Staff were very attentive but not overly so and it was great value for money. Would highly recommend. We'll be back soon.

Booked 2 weeks in advance & received instant confirmation email including another the day before. Upon arrival told there was no booking, & if we wanted to eat we would have to be quick as the table was required for another party. I showed the email confirmation but was told it didn't matter we still only had the table for a short period of time, I found the staff member quite rude. Judging by other reviews their is obviously an issue between the online booking system & this restaurant. The staff member said my online booking reservation didn't matter as he had not had a phone call, I presume the phone call should have come from the central booking office maybe Duke St?, as my email did not state a phone call confirmation was required from myself. Aside from this initial disappointment the food portions are large considering we ate from the early bird menu, and the food was good quality though the order the kids meals came out were not as we asked, probably due to the time restraints put upon us, also we had to ask twice for items that didn't arrive. Overall we were very disappointed.

Had a fabulous night celebrating my wife’s 70th a birthday, staff and food were amazing. Would highly recommend

Had such a great night here. The food was amazing, lots of it & great value for money. The staff were were fantastic & friendly. I have already recommended this place & would definitely go again next time I'm in Liverpool

We visited on my birthday and had a lovely meal. My wife and I shared a tomato foccacietta to start and she had the Penne Arabiata with Peperone for her main. My favourite Penne Norma was no longer on the menu but on asking they were happy to make it for me me , which was much appreciated.

Fabulous food, great service and lovely staff one my new favourite restaurant’s now.

Top marks for everything. A solid favourite of ours for a long time. So good we had our wedding meal there! Food, staff & atmosphere are all excellent.

We dined for a 70th birthday and had a great time. Food was plentiful, fresh and delicious. Staff very polite.

Lovely food, excellent service and brillent with children ... we will be coming back

Fab food, atmosphere & customer service

The quality and variety of food for afternoon tea was fantastic . Staff were friendly and helpful.

As always the food, service and ambiance was amazing, if I could give a score of ten I certainly would. Have been numerous times and never had cause to complain.

Food was absolutely amazing, we will definitely be going back 100%

Visited recently - 1st time since lockdown. Still fantastic, freshly cooked food (early bird menu £18 - excellent value). All safety precautions in place. Really enjoyed it - will be back again soon. Thank you.

Bespoke and Bijou restaurant serving great Thai food. Atmosphere was great, staff were charming and couldn't do enough for us. Great value for money. Would definitely recommend!