Reviews in Liverpool and Merseyside

Views were amazing (we went around twilight and saw the city change from day to dark), the food was equally memorable - exactly as delicious as I imagined 'haute cuisine' to be! The service was a bit formal but made great efforts. Worth the high price !

Views were amazing (we went around twilight and saw the city change from day to dark), the food was equally memorable - exactly as delicious as I imagined 'haute cuisine' to be! The service was a bit formal but made great efforts. Worth the high price !

Ordered the most expensive steak on the specials menu, asked for it to be well done and it arrived in a suspiciously fast 5 minutes together with our other meals. Not surprisingly the steak was rare, so rare that it was almost mooing!! Pointed this out to the waitress who, without asking what we wanted or explaining what she was going to do, whisked the plate away. 5 minutes later the plate was returned with the same piece of partially eaten steak having been thrown back on the grill and cremated! When we told the waitress that we weren't happy with this she told us that it would take 20 minutes to cook a fresh one! We asked to speak to the manager and when he eventually appeared we voiced our complaint to him about the standard of food and waitressing. He immediately became angry and defensive, raised his voice and tried to accuse us of being rude, stating that it is normal practice in every restaurant to reheat food and again tried to deflect attention away from himself by accusing us, his customers of being rude for raising the complaint. He eventually walked away, calling over his shoulder with as little grace as he could muster that he would refund the cost of the steak! AVOID AT ALL COSTS UNLESS YOU APPRECIATE BADLY COOKED FOOD, UNHELPFUL STAFF AND LICENCEES WITH A CHIP ON THEIR SHOULDER.

Been here on 3 or 4 occasions and have had a bad experience each time. Only tried so many times because its so close to home. Examples of problems are tough lamb, forgotten orders, food taking over an hour, delivering french onion soup when ordered carrot & coriander. Soup & a sandwich consisiting of the wrong soup as described plus a tiny baguette with a sprinkle of grated cheese. A real pity as would be there weekly if they got it right

We have eaten here several times, the staff are always attentive and the food is always superb. I would recommend it to anyone without having to worry that they might find the place having a bad night. I have eaten there both at, Christmas menu time, lunch time and in the evening and the quality is always the same, excellent!!!!!.

was told by many Liverpool friends this is the place to eat,and i can see why,food,wine and service superb,up here for the golf will definitely be back here next year.

Spire in my opinion is far better than the supposed top restaurants, London Carriage Works & 60 Hope Street. Top notch food & service, without the over priced bill.

I have never been so let down by a restaurant in my entire life. The promise of this place was spectacular. It promised something different, something innovative and some fresh, modern interior and culinary ideas. This however is exactly the reason we should never judge a book by its cover. We chose to eat there on a busy Saturday afternoon and we were sat in the dark so the menu was barely visible. It took 15 minutes for somebody to come over and take our drinks order and then another 15 minutes before we got them. Then we ordered our food (really basic food salads, burgers etc) and that took 45 minutes to arrive. The food at best was average. Nothing special at all. My fiancee ordered a beef salad and it was appalling. The beef was raw!! She was expecting it nice and pink but this was still still mooing in a field somewhere. It was cold, rubbery and smelled like a butchers mincer. However, when we complained we were told by a very grumpy, unfriendly member of staff that they accept no returns and that was how the salad was meant to be. Now call me old fashioned but in another restaurant had the dish not been cooked to my liking they would have taken it back, done something about it and apologised. Not here. We didn't even receive an apology. Afterwards we were treated like vermin. When the waitress (which I might add, was a different waiter/waitress every time. Loads of staff but what were they doing?!) came to collect our plates she was rude and scowling at us as though we'd ruined her day. I have never felt so disgusted at restaurant staff, ever! When we paid they refused to take it off the bill and never said thank-you or anything and then had the blatant cheek to ask if we would like to leave a tip!! I would never set foot in here again and I sincerely hope they take a good look at how they treat their customers in the future.

Liverpool has now caught up to the rest of the world with this fabulous little place.. Just what we needed, food is very authentic Japanese style and was very fresh.. I will be frequenting here a lot from now on.. 10/10 say no more... MP

We worth a visit, but not on a Sunday for the carvery! The Chef is loud, scouse, full inappropriate comments, and his playful banter leaves you feeling uncomfortable to go up for more food. If that's not enough to stop you going on a Sunday, he doesn't use instruments to move the food around your plate, instead he pushes it around with his old hairy hands, most likely after just popping the loo to change his colostomy bag. Every other night of the week is very good though! View is unbelievable.

Gusto in Heswall, is over priced twaddle. I remember when it took over from Est Est Est the hype among the locals, as we had a restaurant to cater for the elite Heswall and Caldy. Sadly it doesn't live up to its expectations. The staff are wonderful, and the setting memorable, but the food is very poor indeed, not even as good as the burger bar a few doors down. The male greeter who has glasses, has a "Christ almighty, not another customer, i may have to do some work..." look about him the second you walk trough the door. Food is full of garlic and badly seasoned... STAY AWAY

Eaten here many times I rate MARANTOS 90%, food is fantastic, staff always polite and well presented. Food always hot and well cooked, i always enjoy the food is it worth every penny, never been disappointed in over 2 years that I have been going there.

Well, Liverpool 2008....Capital of Culture... Never mind that, I have found the Centre of Culture in our great city that will last well beyond 2008....a place where great dining, great company and music meet in The Philharmonic Quarter (as I like to call it!). Being less than 200 yards away from The Liverpool Philharmonic Hall, The Quarter welcomes you like an old friend who has never been away offering great food...at a great price...in a fab location! We only discovered the place recently, after a tip-off from one of our friends, who used the facilities prior to their night out at the Phil (thanks...!). We are regulars at The Phil and now use this as our starting point for every gig....! The Quarter - a place to enjoy Friends, Food & Fine Wine! Well done The Quarter! See you once again on the 20th July before Last Night of The Proms concert at The Phil. Our words of recommendation seem to be spreading with our friends as we have reserved a table of 8! Thanks, John Maverick

This place is great, the food is really tasty, the staff work really hard & are very attentive. The food is just fabulous, freshly made on the premises & after having the vegetarian banquet, i had no space for pudding or even breakfast the following day! It really feels like I'm on holiday when dining at this restaurant, it's a relaxed and fun atmosphere, with a great mix of customers who all seem to delight in their meal. Top stuff, give it a try!

Sorry but this is not a recommendation. My wife was not happy with her main course, the service was poor and in my case the cheeseboard containing Italian cheeses did not have any Italian cheese on it. Again sorry but i must tell the truth

I can only say good things about the Derby Pool. The salad bar is fabulous and topped up regularly, the food is well presented and tastes fine and the desserts are to die for. The staff are always very pleasant and helpful, so much so we now go at least once a week.

This place is absolutely gawjuss! I dine here all the time and the food is always spot on. A true diamond in the rough. Always guaranteed fresh food and impeccable service.

My friends and I chose to eat at Bistro Jacques for the first time last night and were not disappointed. The food was excellent and the atmosphere very good. The staff were efficient, polite and easy going. We shall certainly return and have no hesitation in recommending Bistro Jacques. We shall return!