I went to this pub with friends who have visited many times before and was really looking forward to it. I ordered the Christmas vegetarian cannelloni. Unfortunately the 'cannelloni' was a slightly wetted sheet of lasagna with barely cooked lentils and hard butternut squash with a slither of cheese. Not wanting to make a fuss on a special occasion my friend and I who choose the same dish decided to give it a chance despite our hearts sinking upon the arrival of the food. At this time we were not aware of the pub's policy on complaints (apparently they must be raised at the 'check up' by your server and all dishes will be returned to the kitchen no matter who's meal the issue is with). Had we known this we might have spoken up, but as it was a birthday and Christmas meal with family in retrospect everyone's food would have been whisked away despite them being more than happy with the fish and chips! After trying to eat our meal we raised our concerns but were told it was too late, we should have said something earlier in line with their policy (which to be fair is not advertised anywhere that I could see) and that if we chose not the pay for the unsatisfactory dishes the police would be called! We didn't want this and so I paid £15 for my one inedible main meal. I was gutted and my friends were embarrassed as they had been so impressed on previous trips. I learned my lesson that day - never leave it too late to make a complaint!
Shoulder Of Mutton – Ramsbottom