EastZEast's Ibis restaurant has won the Manchester Food & Drink Festival's Restaurant of the Year two years running. Based on the quality of the food, that's understandable. If you want a meal on a Saturday night where your welcome is warm, your service isn't rushed and you aren't asked to leave before you've had chance to finish your drinks, even though you've just spent almost £100 on a meal, I'd give it a miss. From the moment we stepped through the door, we were made to feel as though we were an inconvenience. Two of our party had been slightly delayed, and the woman managing the tables gave the impression that we would lose our booking if they didn't turn up within five minutes. Once we were seated, the waiters were very attentive and keen to take our orders. At first we thought that this was because they wanted to make sure we weren't left waiting. We later realised, though, that it was because they needed to turn tables around as quickly as possible. The food was outstanding, and for this reason the restaurant deserves its recent awards. The portions were well sized, being just the right side of too much, and perfectly seasoned. The variety on the menu was also good. There were three vegetarians in our party, and we had an embarrassment of choice. After we had paid, however, the manager of the tables came over to us and said, "You can see that we are very busy, so as a favour to my staff, you can either drink up now or you can take your drinks to the sofas and finish them there." She then paused before finishing with, "I'm asking you nicely to leave." Not only is this exceptionally rude, it almost completely negated the pleasure we had had from eating the food. I would certainly think twice about eating there again. No matter how good the food is, I don't expect to be treated so rudely by the staff in a restaurant.
East z East – Manchester City Centre