Reviews in Scotland

We planned our evening around this booking, so arriving and being told we couldn’t eat was a real shock. There was no warning beforehand, and no effort to offer an alternative or explanation. While we were being turned away, staff were still collecting food from the kitchen, which made the situation feel careless and badly handled. Being left to find food elsewhere late at night in the city centre was stressful and unnecessary. This experience fell far below expectations and left us very disappointed. I wouldn’t book again based on how this was managed.

This restaurant should not be listed on Sugarvine. It allows customers to make reservations, but then refuses to serve them when they arrive. We had a booking and were turned away without food, with no warning and no alternative offered. A platform like Sugarvine is meant to be reliable for planning meals. Allowing places that accept bookings and then leave customers without food late in the evening is unacceptable. This caused real inconvenience and frustration, and it’s not something people should have to deal with after making a reservation. I would not recommend booking here.

Ladies late pre theatre meal. We all thoroughly enjoyed our meal etc. 4 of us has the Honey Garlic Sticky Chicken it was delicious so much so I have googled looking for a similar recipe. Making it this weekend. Thank you.xx

Four ladies having Christmas lunch. We all enjoyed our meal but a couple would have liked crackers since it was Christmas however we all felt it was value for money.

Lovely lunch with my mum at The Ravelston yesterday. They had really made an effort with the Christmas decorations and the placed looked great, very festive. Service was first rate and the food was really tasty. Great value for money.

We very much enjoyed our lunch at the Ravelston The lady who served us was lovely - very pleasant, welcoming and attentive. The food was very tasty and a good choice Unfortunately we hadn’t realised we should have ordered a Xmas meal in advance so weren’t able to have the festive menu. The restaurant was very nicely decorated with Christmas decorations. We will definitely come again

Booked for a table of 12 last minute and the team were really accommodating. Food was great as was the service! Thanks everyone!

Dear oh dear. Myself and a party of 9 went out for a Xmas meal on Friday 12th December. We pre ordered our meals via E mail as requested by hotel staff. However, on the night we were told that 4 of our party could not get the dessert they had ordered as they had ran out. This was 5.30 pm. ?? The majority of the Staff were sullen , uninterested , inattentive and disorganised. Very poor. The food was also average at best. I asked a staff member if someone could take a drinks order for the table and was told that I could order at the bar. (Sorry, I thought I was the paying customer. ) The restaurant was not busy and we were placed in a soul less area with an infernal piano continually playing. We had gone to the Hotel last Christmas and had a good time. Hence we re -booked. Needless to say, we won’t be back .

We enjoyed a truly wonderful meal in Left Bank as part of a group booking on a Friday evening. The staff, service and food were absolutely superb plus the restaurant had a great atmosphere. We loved it and would highly recommend as the menu is terrific plus eclectic, with something for everyone if you're also willing to try new things.

Large group booking which had a first class service from staff. High quality of food in a really nice venue and location. Would definitely use this venue regularly with groups over 20 people.

Leftbank never disappoints. The choice of food for lunch is excellent and I always enjoy all the varied soups, egg dishes etc. Service is outstanding and the atmosphere is lovely; also tables are not too close together and it's never too loud.

Lovely meal and service at the Left Bank - Christmas cocktails also yummy - I love it there - will be back in January for the special deal if not before

A throughly enjoyable time was had by all, food good, service with a smile- excellant. Value for money - brilliant.

Fantastic service and the festive lunch was great value! Food was excellent and the waiting staff couldn’t have been nicer. The restaurant was busy, which meant service was a bit slow. This wouldn’t normally be an issue but my mum had an optician’s appointment and the staff went above and beyond in slowing us to have dessert after she’d been to the opticians! Absolutely wonderful service - thank you!

What a lovely time we had we had our food in the pub section and not the restaurant area, but the staff were very friendly and helpful the food was excellent a and will definitely be coming back again 10 out of 10

Took a friend for lunch before Christmas. Shopping The place was very well organised even though it was very busy The staff greeted us warmly showing us to our seats They took a drink order and the menu order Everything was served. and presented beautifully The food was excellent and. Served in good time The temp. If the food was excellent We had a lovey lunch and. Found it fantastic value for money A greatful thanks to the staff We certainly be returning again soon Well done to.the young lady who had her first day She. Was so lovely and helpful And polite

Excellent service and food

Good location with a Scottish theme and feel. Food tasty served hot and fresh. Portions adequate.