Dear oh dear. Myself and a party of 9 went out for a Xmas meal on Friday 12th December. We pre ordered our meals via E mail as requested by hotel staff. However, on the night we were told that 4 of our party could not get the dessert they had ordered as they had ran out. This was 5.30 pm. ?? The majority of the Staff were sullen , uninterested , inattentive and disorganised. Very poor. The food was also average at best. I asked a staff member if someone could take a drinks order for the table and was told that I could order at the bar. (Sorry, I thought I was the paying customer. ) The restaurant was not busy and we were placed in a soul less area with an infernal piano continually playing. We had gone to the Hotel last Christmas and had a good time. Hence we re -booked. Needless to say, we won’t be back .
The Golden Lion Hotel – Stirling