Reviews in Chester

Lovely food and very friendly and attentive staff .

Food was delicious,beautifully presented Staff very very pleasant,we had a delightful evening . THANK YOU TO ALL STAFF.

I was given a Travelzoo meal for my birthday, we came on Wednesday for it , and was very pleased with the service and the food, so if in Chester again we will be coming to the town house again

My husband and I have been a few times and always had excellent food and service. We had a Travelzoo voucher for a 3 course meal for two so booked for Saturday 14th of September. The food was excellent and the service was great until the desserts. I ordered the sticky toffee pudding and was enjoying it when I felt a hair in my mouth!!! I informed the waitress who promptly said “well it’s not mine but I’ll tell the chef”. I was totally disgusted and disappointed as no-one came near us to apologize or offer any form of explanation. We decided to leave and asked for the bill at the bar. One waitress asked was everything good with our meal and I said “well to be honest no!!” And told her about the hair in my food!!! She said “Oh was that you....I thought it was another couple!!!”. I also told her we were offered no apology or explanation and she said we could come another time and use the voucher again to which we replied that we couldn’t as we were away until the end of September and the voucher had to be used by the end of September. The chef then said we could come for Sunday lunch which we couldn’t make either. So his answer was to walk away!! I explained we still hadn’t had any form of apology to which she then offered her apologies and offered to pay for our drinks we had with our meal!!! Firstly the apology had to be asked for instead of offered and the price of 4 drinks didn’t cut it with me as another diner behind us complained about the service and food and was offered 50% off his meal!!! To find a hair in food absolutely makes me sick and instead of looking forward to a great night out I felt so sick both my husband and myself just ended up getting a taxi home!!!! Totally disgusting and disappointed with the whole experience!!!!!

5.0

The Sallster

Love it!

As a group of six ladies celebrating a friend's 50th, we dined at 1699 Brasserie on the evening of Friday 6th September. The staff were very pleasant and helpful, even though we'd had a last minute change to our numbers. The food, especially the mains, were delicious and we all thoroughly enjoyed our meal. The staff had gone to the trouble of decorating our table and we had a lovely breakfast there the following morning.

We recently held a baby shower here & from the moment we arrived the staff were friendly & couldn’t do enough for us (special shout out to Becky!) I would highly recommend this place for any occasion, they table was fully decorated before we even got there & the staff even put our decorations up for us! Lovely atmosphere & will definitely be coming back!

We had a beautiful meal at 1699 . Seabass and steak were excellent as were the staters and deserts. Menu quite limited as it’s a small restaurant and everything is freshly cooked. Staff attentive and polite. Will visit again.

Had a very enjoyable lunch and service was good. Would recommend the Town House 1699 Brasserie. Hope to return soon.

Had weekday lunch recently in The Annexe. Lovely food, good choice, portion size. Staff very friendly, helpful and nothing too much trouble. Would recommend!

We had our wedding anniversary dinner here it was superb, the table was dressed delightfully including a happy anniversary card (nice touch!), the food was excellent and the staff could not of been nicer. Would definitely go back when next in Chester.

Excellent location and food, very good friendly service, highly recommended

Had a late lunch here & they catered for me. I’m a veggie & they made me a special veggie fajita wrap. Great service & highly recommend.

From the moment we stepped through the door till we left we had nothing but feel good, the service, ambiance and food was fabulous and I can not recommend it enough, a truly wonderful afternoon tea, one of the best I have had for a long time with staff who couldn’t do enough for you, will definitely be back.

Afternoon tea with Prosecco for the two of us was lovely, price, food, drink, room, ambience, presentation and service. Highly recommended

Met by a friendly waiter who showed us to a table of our choice. Service was excellent, food well presented and very tasty. The creme brulee was to die for. All in all a really good impression and we intend returning in the near future.

Really enjoyed the meal in pleasant surroundings served by excellent staff

We chose to take advantage of a beautiful day and dined on the terrace. Our waitress was patient and efficient. The food was high standard and very enjoyable. Would certainly choose to eat there again.