Visited on 16/2/26. Food was good for the most part but when I asked the man that cooks the steaks for medium rare steak he shrugged his shoulders and rolled his eyes. That part I can get over I guess but basic manners would be nice. Not a single plate was removed from our table so we moved them ourselves onto the table next to us which were then rapidly taken away as that was a clean and set table. Later on when I took my children over to the “chocolate fountain” if you can call the dribble of chocolate a fountain, we found a boy roughly 12/13 with his tongue in the fountain of chocolate. Of course his parents should be teaching him better but when I raised the problem to a waitress she couldn’t care less. Obviously we couldn’t eat from there after that. On leaving we headed up to the ladies which were vile! 5 cubicles, 1st one is out of order, 2nd was full to the top with tissue, 3rd no lock and no toilet paper, 4th full of faecal matter and 5th no lock and no toilet paper. Surely for a restaurant as busy as you there should be sufficient paper and cleanliness. Absolutely revolting toilets, crappy staff attitude, unsupervised children left to lick the chocolate fountain… not the birthday we had in mind!!
Spoon World Buffet and Bar – Basildon