Booked Sydney’s as heard good reviews. It was a Christmas get together for past and current work colleagues, 4 of us. The food was excellent, but the service less so. We had to ASK always for service. As Sydney’s was open all afternoon through to the evening, three of us arrived early to have a drink first but we all had long waits to be served at the bar. No ability to put drinks on tab as they hadn’t allocated table, even though I had booked weeks ago. The coffee was thus cold by the time they took payment. At 18.00 hrs, the time I had booked, there was no attention paid to us in terms of moving us through to our table; not remembering we had booked even when told. We had to ask more than once to have our orders taken. Had to ask for water twice. Wrong drinks order. Waitress was not familiar to what she was bringing us - ie which gin was which, which coffee was decaf. Coffee wash cold when brought to the table. We all felt a general feeling of lack of efficiency and interest, even though the food was delicious.
Sydney’s of Lancaster – Lancaster