"Salute Restaurant in Rothwell Leeds. What a terrible place! Please save yourselves the hassle and don’t waste your time or money here, the staff have their own unique interpretation of customer service. You cannot book between the hours of 7pm and 9pm on a Saturday (fair enough). We turned up at 7.15pm in party of three and were told it'd be a 45 minute wait. AS there's no-where else to wait we ended up sitting at the bar drinking very over-priced drinks. 75 minutes later we lead to a table and our order's taken, the starters were rather nice, .. so far so good, but we then had to wait ages for our main courses, it was 9.30 before they were served. I ordered the cheese tartlets and they were terrible! Far too much stilton and immensely overpowering, I took one mouthful and then had to wait for a good 5 minutes before being able to attract the attention of the waiting staff to send it back (by which time my mouth had swollen up and my tongue was sore, such was the power of the cheese they’d loaded these tartlets with. I love strong cheese but have never experienced anything like this). I ordered another dish, but as my companions had almost finished their meal and it was 10.15pm I immediately decided to cancel this order, However there was no sign of any waiting staff so I had to get up and find a member of the waiting staff to cancel the order. 10 minutes after I cancelled the order, it turned up! Of course I informed the waitress the order was cancelled, she then came back and said I still had to pay for it! (Legally this is not the case in UK law). I asked to speak to the manager who was surely and very unfriendly, and also unaware of the UK law, she too insisted I had to pay for this main course I’d cancelled. She made quite a scene in front of other diners, perhaps to attempt to embarrass us, but she managed only to embarrass herself. Eventually the owner came out to our table; she ALSO insisted I should pay for this cancelled order. Of course I offered to leave my name and address and leave the amount I thought the order I sent back was worth (I actually think they should have paid ME compensation, it was THAT bad)… at which point the owner then asked us to leave!!! Hilarious, we were ordered out of a restaurant for not liking the first dish and then cancelling the second order and refusing to pay for the cancelled second order…. What a joke! Would seriously recommend you avoid this place. Apart from our terrible experience; there really is no-where else to go whilst you wait for your table, there is very limited seating at the bar whilst you wait for your tale, the drinks are over-priced, and don’t expect any amount of customer service. "
Salute @ The White Swan – Rothwell