Reviews in Lincolnshire

Booked a table online for a birthday meal on a Sunday, limited meals available on a Sunday which was ok, 2 of the meals were a Sunday lunch, didn’t check with the waitress if the gravy came separately in a jug, (it didn’t ) every Sunday meal we have been to in a restaurant, they have served the gravy separately, the meal was swimming in a thin tasteless gravy, 2 roast potatoes, (didn’t taste like potato) 1 piece of broccoli and 4 carrots, 1 deflated Yorkshire pudding, all of the food must have been pre frozen from a packet and then heated in a microwave, my Sunday lunch was only lukewarm had to be sent back to be reheated again in the microwave, I’ve never tasted such an awful tasteless dinner, - for the price,; I think was shocking, £12.00, 1 of our party had a sandwich , with a small handful of crisps and 3/4 strands of rocket lettuce on the plate £7.00 again , I think the price is expensive for what we had. We had a jug of water to drink with ice cubes and lemon -great, but they gave us all warm glasses from the dishwasher, so the water wasn’t cold ….. it’s all these little things that could be thought out before serving. Unfortunately it was a bad experience and won’t be visiting again,

It’s really sad to see that most of reviews on here are negative. However people are often more “empowered” to right a negative review than a positive one. The kitchen at Springfield’s has a nice menu that isn’t fussy and is easy on the pocket. The menu is designed in a way that ensures you get your meal quickly, hot and on budget. They understand that they are attached to an outlet which is visited by many bus tour operators so it’s visitors want something to eat but will be on time limit. The kitchen is a hybrid of a garden centre tea room and a pub garden. Nice wooden tables and chairs all round, nicely spaced inside. The staff are friendly, professional but busy, - remember that! So they will take your order quickly, bring your drinks, meal, and receipt when your finished. If you watch them for a while they never stop - doing something. I emailed The Kitchen in advanced requesting a private / quiet area and they provided us with just that. Like all businesses they will try their best to accommodate all requests but due to the foot fall from the daily coaches they may not be able to accommodate you on the day unless you contact them in advanced. Thank you to all of the staff who were respectful and professional when accommodating for our request. It was so very much appreciated. I’m sorry the reviews on here seem to be negative - people are more likely to complain than praise - it’s the British way ;) So for anyone thinking should I go here the answer is yes. Just think of the hundreds of people they serve weekly from coach trips that are not in the habit of being online and writing reviews and would have been happy customers. Out of the hundreds of people they serve daily for the most part they get it right - of course some people may not enjoy their meal or something goes wrong. It does happen and those people often feel the need to complain - and that’s ok. Just bare in mind the 100’s of people that don’t have access to write reviews and have left happy customers! Well done team the kitchen. There is a nice outdoor area which is lovely on a summers day. The inside is clean and decorated in a nice neutral palette of colours. They have a private area if you are hosting a party which is a lovely feature.

Disappointed with the limited choice on menu and availability , the restaurant was nearly empty no ambiance , serving staff were just ok but waited quite a while for our drinks. We also found it very pricey for the amount on the plate. It’s a shame as it used to be great, but we will have rethink coming back.

I was taking my elderly mother shopping and booked here for Sunday lunch. Food was good. My mother I has hearing aids and found the noise from the music too loud as the room echoes. She asked if they could turn the music down which they did for 2 songs. If you want to have Sunday lunch with someone and a catch-up with people you have not seen much of over the past 18 months then go somewhere else. Mum had to take her hearing aids out and continued to eat in isolation as she couldn’t hear me if I talked to her.

After the fiasco of our booking this email is a joke. We arrived for them to have no record of our booking due to it apparently being a new system with a glitch. I have confirmation too. Kitchen was closed and we had to elsewhere. They knew there was a problem, so why hasn't it been sorted?

Sunday lunch again lovely cannot fault the meals and good service from friendly staff.

Friendly accommodating staff with good food at a sensible price

We booked a table for my daughters 7th birthday. The reason we chose this restaurant was because online the menu included a childs afternoon tea which my daughter wanted for her birthday. Upon arriving we ordered and were told they no longer did a childs version but we could order an adults one if we wanted. We had no choice but to order the adults as my daughter had her heart set on afternoon tea. When we were ready to pay i asked if we could get military discount, which could but when the bill was paid they didn't add this so we had to pay full price. Over all what should of been a lovely afternoon for my daughters birthday was not as great as expected.

One of the best meals I have ever had . Beautiful ❤️

All I can say is wow the food was amazing we will definitely be returning and the cocktails list is out of this world

We came to celebrate our friends 60th birthday and had such a wonderful night, thanks to all the lovely staff. The food was delicious as were the cocktails and the atmosphere was so welcoming. We will be returning and we will all totally recommend The Counting House to all our friends and family. Thanks for such a fantastic evening.

Had a family breakfast for my husbands birthday. Service attentive but we were not rushed. Relaxing chilled atmosphere and the breakfast was lovely. Thanks all.

Really lovely meal. Fresh food, attentive staff and loads of choice. We will be going again.

It was great, I came in after a Friday night out in the town. Staff were attentive and drinks service was relatively fast. We opted for the buffet, the food was great in comparison to other buffets, it was fresh and flavourful. The curries were lovely and the meat was tender- lots of variety to chose from. Staff were friendly and the owner was lovely, he brought out fresh dishes for us to try. I will definitely be back again.

Oh dear. Went for Sunday lunch buffet. Shown to a table and we were. Off to a good start with the correct drinks order. The staff member told us to help ourselves to the buffet , in fact three staff members came and told us to help ourselves, BUT there was no food in any of the dishes, apart from pickles! We were brought out some poppadoms and pickles, then about 50 more poppadoms appeared, but still no food. After nearly 35 minutes the food started to trickle out. What came out was microwaved, I could see into the kitchen from where I was sitting. The food was cold on the inside , tepid outside and not very good. When more curries arrived they were only ok and not very good. After an hour not all the dishes were out. Not good value at £13.99. The staff didn't seem to know what they were doing, or what the dishes actually we're. One said the chicken jalfrezei was lamb. All a bit of a let down. I know this has only just opened, but that should have meant everything was perfect, but has a long, long way to go before it comes up to scratch. Please turn the music down, it was deafening, far too loud to have a conversation or think.

Great food

Love this place

Excellent good value for money and very hot. Well definitely order again