Reviews in Liverpool and Merseyside

We ate lunch there recently as a party of 5. Booked at short notice and even though restaurant was nearly full they didn't seem flustered and spent time discussing the menu with us. Good ambience. I had game pie with really light pastry and generous filling. Homemade chips good too!

....What a disapointment - such poor customer service from the restaurant manager when we visited the Hub on Tuesday 17 January 2012 (at 7pm). Serving staff were polite, friendly and efficient. Ordered 2 x fish and chips main course - which were excellent. Also ordered 1 Margarita pizza which arrived with the tomato topping looking dried out and just pasted on. My daughter was reluctant to complain (to avoid embarrassment) when the waiter checked if we were OK, but within a couple of minutes gave up attempts - with hardly any eaten. The manager duly attended and I politely explained the problem - his response.......she's already consumed over half (which she hadn't), and he only offered a half pizza replacement (would this represent half a steak/chicken for meat eaters?). His poor customer skills and attitude left us no option to leave as soon as we had finished our main courses - he also charged for half a pizza, and successfully managed to now lose us and our friends as customers. We won't be recommending or going back in the near future.

Indian food at it;s best. We visited Mayur last night, after I had seen the Early Evening offer on their website. The food were excellent, especially their peshawari naan. You can actually see them cooking the food in the tandoor oven. Thanks to Mayur for the the lovely night, and ps and excellent choice by my better half.

Lovely food and great service, Will be going back Would recommend to any curry lover

went on Saturday late afternoon 14/01/2012, the food was lovely and all the staff we came in contact with were very friendly. only downside was the glass of red wine i had, i couldn't finish it, just didn't taste right, they should look at their wine choice, maybe i should of had a cocktail as i think they concentrate on these as the list looked fantastic.

Do you have a room for private parties? I am looking for a room for about 20 - 30 people for Monday March 12th. I need to know the cost of the room and the price of meals or if you do a buffet, and the cost for that. Thanks, Teresa Jeffus

This restaurant is AWFUL, THE WORST EXPERIENCE I HAVE EVER HAD. STAY AWAY. I went on a Saturday night with 6 other people. We decided on the all you could eat menu. The waiter was the rudest man on the planet. Even tho we were all paying £13 each for our meal, we were only allowed to order 4 starters for 6 people, even if there were 10 people you would only be allowed to order 4 starters on the first round of ordering. When we explained that we had one veggie and one person didn't like what the other 4 had ordered, we were told we had to share the 4 and he didn't see what the problem was and began huffing and puffing as if we were being unreasonable. He couldn't care less that the problem was that 2 people had to sit there with nothing to eat and wait for everyone else to finish (which took over an hour) before they could order what they wanted in the second round of ordering. It was pathetic and beyond belief. When they finally did bring a veggie starter, it was one battered mushroom and one tiny spring roll. I then got a tiny bowl of noodles for a main. Then they seem to bring the bill and clear the table before you can order anything else. I was basically given NOTHING to eat on a supposed all you can eat buffet deal and left starving. AVOID AVOID AVOID.

Spent New Year's Eve here and thoroughly enjoyed a bit of decadence. Always attentive staff and quality food.

Had a meal with a large group of friends over Christmas and it was fantastic. It's BYO and they didn't charge corkage, even though they were happy to provide glasses and bottle openers. Visited on a Sunday night and there were only a few other diners when we went, but it's in a great spot and is pleasant enough inside for a bistro/cafe type place. Main positive is the huge portions and quality of the food - meat and veg all fresh and tasty. Typical middle eastern grill type of food but classy yet no-nonsense. Think there were about fifteen or sixteen of us, most had three huge courses we couldn't finish and the odd soft drink, and the bill was just over £200 - just shows how good BYO can be! A real gem and I hope it keeps going.

New Years eve. Booked table for three , three weeks ago to make sure we got in ok. Got there on time and stood up in reception area near bar for 20 mins in a crowd of people, some of whom had been waiting three quarters of an hour without so much as a drink. Tried to speak to waiter numerous times who did his best to ignore me.Averted his eyes at all times and mumbled something about waiting for tables to empty before taking another takeaway order. Walked out. What a way to treat customers. No apology , no drink, no meal. will never go again.

my husband and l had his works Christmas party here and although they were short staffed they really made our party a night to remember hope his boss books their this year again even the entertainment was top and the food was brilliant.xxx

Me and my girlfriend ate at this restaurant boxing night, it was gorgeous the booths are brilliant.Definitely eat there again......

wow i put of going to Rueters and now i ask myself why the meal was perfect i had salt and pepper chicken wings and henry lamb for main hubby had soup of the day with beef for main we ate it all my only complaint is GET RAUTERS ON LINE i think advertising on line (your own web) with your low prices and what meals are being served would bring in 50 more custom t i looked at the menu and it said 3 course Sunday meal yer 5 course 7.95 this place would be booming if it had more internet advertising THIS PLACE IS A1 the staff well young and very polite and able to talk to customers young and old felt so comfortable will be going a lot more there PS thank you for a lovely evening

Went to kozis last night food was amazing and so was the service by Jay.

Improving

I went in and have ended up booking my birthday there I loved it the food wasn't pricey but the seesha does add up but we got a free one as the owners were lovely and gave us a free one! the food is great and tasty full of flavour. the managers were so friendly and had a very friendly informal approach talking to everyone. you can buy everything you see in there its amazing i would tell anyone to go.

Went for first time NY eve, It was early on, Say about five oclock, Asked to be early because they where busy later! Ordered quickly, Starter of Prawn Cocktail took about 25 mins to arrive, Served on a plate, Plenty of Prawns, Poor chopped salad on one side, Contained Cucumber, That i hate, But all chopped up so could not remove it! And a little drizzle of sauce! Main course of what was really fish and chips, That where the frozen kind! With the same Salad as with the Prawn cocktail! At of a cost of about 16 pounds, Friend tried the Lasagna, That was bitter and dry, We waited 40 mins for that! All in all pretty poor food! Staff where nice! Wont be going a second time!

Me and my friends visited here at the weekend. food was fantastic service was great. Will definitely be returning. Would highly recommend.