Kimos Cafe in Liverpool has a lot to learn in the way of serving food. As they seem incapable of listening to customers face-to-face I thought I would take the time to spell it out. Food should be hot - not like the baked potatoes, which come half-cooked from the microwave with dry stone-cold fillings and a clump of mayo to help you choke it down. Service should be friendly - not reminiscent of a bull-dog chewing a wasp, which is how they respond to customers who send inedible food back. Chef’s should listen to complaints - not ignore feedback from customers. The two chefs would do well to taste the poor quality of their kitchen to remind them of how much they have to learn, should they care enough. Me and my girlfriend were refused replacement meals or a refund, and therefore had to leave without eating our meals. I am amazed that anyone continues to put up with the awful fare and snarling service this cafe dishes up.
Kimos – Liverpool City Centre