I have been here several times and have always had prompt and excellent food and service. I brought 5 family members for lunch after telling them how great the place was. Unfortunately, we went on a day where there were only two waitresses and apparently very few kitchen staff. They did their best but we waited an hour for our food which, I think most people would agree, is unacceptable. We pre booked but our table wasn't even ready when we arrived! We were not informed of the potential wait or we would have gone elsewhere. My Father is quite elderly and infirm and was most uncomfortable sitting for so long! We thought we were taking him out for a treat! Even a regular update on the status of our order would have been appreciated but we had to try numerous times to get the waitress' attention to find this out. The food was fine when it arrived but the experience has made me apprehensive about visiting again. Very disappointed.
Tocketts Mill Country Park and Restaurant – Guisborough