Reviews in Derbyshire

Not a good experience. I know its difficult times atm, but food and drinks had to be ordered on an app. Conflicting advice from man who greeted us to waiters/waitresses. 4g wouldn't work so had to link into pub wifi to place the order which meant giving personal info. Staff didnt know which steak was med and well done, we had to work that one out ourselves. Drinks were wrong, wrong puddings bought out, then wrong ingredients added to the correct puddings. Food was very average and quite bland. Ive dined there several times in the past, but not again, and wouldn't recommend it to anyone. I hope all this mess is juat the current situation, but we didnt enjoy the experience

Visited 26th May and was put upstairs with one other table. Food was disappointing however there was no table checks so unable to inform staff of this. Steak should of been medium rare and another medium however was well done. General quailty was poor, tikka masala was nothing like a masala however the staff we encountered were pleasant however food and ambiance let the meal down.

Great value lunch in the new outdoor space. We had lunch on 27 May and the covid controls were working well. Easy to book a table on line and then we asked to move outside, which was fine. A little bit of confusion about using the app, but our order was taken in the old fashioned way after a short wait. Good value food and joy to be able to get together again.

We had a table booked for 6.30 pm yesterday (26 May) and we were welcomed and after the necessary formalities, shown to our table with the words “someone will be with you in a couple of minutes”. Twenty minutes later no one had arrived so we decided to use the APP. We ordered our drinks and food using the APP STORE and it all arrived in less than 20 minutes. The food was well worth waiting for and the three of us agreed how nice it was

Four of us had lunch at the Ragley yesterday, and we were very happy with the meals. My spare ribs and corn on the cob in the Taste of the South meal were really tasty, and the gammon meals, and liver and mash all went down well too. Covid check in went smoothly, and the staff were all pleasant. Didn't find out about the Super Six saver meals until afterwards, but probably would have preferred what we had anyway. Reasonably priced.

Staff very friendly and very accommodating, especially as my friend was late meeting me there. Service very efficient. Food, as usual, was lovely.

Our first meal out after lockdown and it was fabulous! Great food, quick service and really well organised.

The Service was fantastic and the covid risk was carried out well the place and tables were very clean the food was excellent . The price of the food is what we expected as we checked the menu and price before we arrived at the ragley boat Stop we have Visited this place for over 20 years also other pubs king Henry Tavens Own we always come back to the Ragley boat Stop we travel from Leicester for the atmosphere Keep up the good work at these challenging times .

Food was good service was very slow and after waiting 30mins to order the food and no-one came to the table to take the order so went to ask at the bar, the lady was abrupt and said she would come to the table. Not overly busy so dont know why it took so long. Took 2hrs 45mins for a two course meal and folk on next table gave up waiting for them to take their dessert order and left complaining how rude the waitress had been, we almost did the same. One way system in place displaying no entry but no arrows to show alternative route so it was being ignored as folk didn't know where to go.

We had a party of 4 on the evening, on arrival the staff could not do enough for us. They sat us down to our allocated table well before our time to have a drink before our meal (Bonus).The food order was taken all meal arrived together and was perfectly cooked service brilliant I would recommend this venue to anyone.

Food came out cold chicken was raw and food was also missing coke was flat usually I rate it 5 star but my last visit was disappointed I did receive a refund for the food.

Could not wait to get back to our favourite pub. Delighted to eat inside, felt really safe and spacious, had our steak deal which was amazing. Staff great as always.

Just enjoyed an indoor meal at the Boat Stop, a meal for four. The service was safe and caring. The meals were very tasty and plenty of food on each plate. Thoroughly enjoyed being out dinner feeling clean and safe.

Food was delicious, service brilliant, it was all very well organised, felt very safe.

Food was excellent. Service was poor ask to move tables as was put on a small table with 4 people dinning and away from a drafty open door and got told no and that they was no spare tables when the place was moderately empty when we ask and still when we left. The person we asked wouldn’t even look if they was a spare table and didn’t even offer to shut the door then a two person party got seated on a 6 seater table spoiled the whole dinning experience food went cold quick and spent most the time shivering. I have dined there on multiple occasions and always been happy but this experience (luxury treat before lock down) has really put me off going back .

We are so pleased that we booked to come to the Ragley. We haven't been for a while, but our daughter had enjoyed her recent visit. We thought the food and service were excellent. It was very good value for money but it was surprisingly quiet. Perhaps a cold, wet and windy Sunday evening didn't entice people out? We will certainly come back once it re-opens.

Always love coming here for a meal and love the food but this time a couple of our steaks were overdone, had a nice meal overall though!

The best steak ive had! Was recommended by a collegue and was not at all disappointed. Excellent value for money and will be returning again as soon as!