Genuinely one of the strangest restaurant experiences I’ve ever had. We were ignored for the first five minutes while multiple staff members wandered around the floor, and it honestly felt like everyone was on their very first shift — like opening day chaos or some kind of undercover boss prank. The staff behaviour was incredibly odd and quickly became really irritating. People kept hovering silently around tables without actually speaking, appearing out of nowhere and then disappearing again. There was zero communication between them — we were asked about desserts three different times by three different people after already saying not yet. It felt like nobody knew what anyone else was doing, and the constant interruptions became genuinely annoying. The whole atmosphere was uncomfortable rather than welcoming, and by the end of it we felt more irritated than relaxed. We were sat in the middle of the restaurant with the sun blinding us, and when we asked to move, we were offered an even worse table, which just added to the frustration. Service felt confused, disorganised and honestly quite unsettling. The food unfortunately matched the experience — bland, disappointing, and not worth putting up with the annoyance. Overall: very strange staff, uncomfortable atmosphere, and poor food. Definitely won’t be back.
The Whitchaff Inn – Rawtenstall