We went to this restaurant two weeks ago after recommendations and had a lovely meal, however this weekend we went again, a group of us to celebrate one of our parties birthdays……………….what a disappointment, we were seated upstairs (if your given this option avoid like the swine flu), pretty much forgotten about, starters took ages to arrive, main course no quicker, and when they did arrive accompaniments were slow to appear, and in four of our parties cases never arrived at all even after asking for them twice. When the bill arrived no apology and it took me to explain that I wasn’t prepared to pay £21 for just a piece of steak!!! Customer service is very poor, and management don’t seem to want to deal with problems. Waiting on staff were blamed for our lack of service but I spoke to someone I charge who took responsibility for the missing vegetables only to later on to pass the blame back to the poor waitress who did her best to try and resolve the situation. Not a pleasant experience, will not be going again, I had given a good review to friends and family who were planning on going, unfortunately after this visit their not going anymore…………..!!!!!
Seasons – Chorley