Came here for tea Saturday, table booked for 7pm. Arrived at 7pm there was no one to greet us at the door and we were left hovering around until someone asked us if we’d booked. Once seated we were given menus but no one came to take our drinks order. Got to about 7:20 and a waiter asked if we’d been served, so we ordered our drinks. When the drinks came we asked if we could order food, we ordered 2 starters and 2 mains. All the tables around us had no food but a lot of empty drinks so we knew by this point we’d be waiting a while. The starters came out about 8pm, really nice food. After we’d finished this and the plates were cleared. A waiter brought our 2 exact meals past us, he looked lost, then he carried them to the bar and then back up to the kitchen? At about 8:45 our mains arrived, the same 2 dishes he was carrying before and the food was warm not hot. I had chicken burger and chips, there was about 7 fries on my plate! I asked if this was normal and the girl said no and brought me another portion. Food was nice though just needed to be hotter but this was because it had been sat in the kitchen under the warmer for so long. If we wanted more drinks we had to ask. So the serve was very slow and staff weren’t attentive, but they were kind and helpful when you asked.
Sydney’s of Lancaster – Lancaster