Reviews in Liverpool City Centre

I came here a few times a couple of years ago and always really enjoyed it, the staff were friendly and attentive, the food was reasonably priced with good portion sizes and everything was clean. Last night was a different story. While reading this please bear in mind I'm not a food snob in the slightest, we were debating nandos/chinese and ended up going for a chinese. Four of us arrived and the waiter said 'go over there in the corner' and handed us one menu. The table cloth was dirty. Eventually one of the female staff members we recognised from coming a few years ago apologetically came over with more menus and took our drinks orders. Then the waiter came for us to order our food. We decided to go for a banquet for 4 and change some of the mains, the waiter laughed and said it would cost £2.50 extra. He didn't make it clear if this was per head of per meal that we changed, so we had to keep asking him til he made it clear that it was £2.50 extra per head! The banquet was already £17.80 per head and the difference between the meals we were trying to swap was clearly not £2.50 a head, so the waiter said he would go and check. He came back and confirmed this. We said it didn't make sense, so he offered to go and get his manager, we agreed...then he just stood there! We decided to get a banquet for three and my boyfriend ordered his own main. Now in this and most other Chinese restaurants, when I order a banquet I expect the starters to be a portion of each, and that was our logic so that my boyfriend could share the starters with us but not have to pay £10 extra to change meals around! Starters turned up...3 bowls of soup (we expected that, fair enough) but it wasn't very hot. Then they put out 4 plates (one dirty which we changed) 3 ribs, 3 quarters of prawn toast, 3 satay sticks and 3 spring rolls...and a bit of seaweed in the middle. I was not happy in the slightest, but the staff didn't come over once to check if the food was ok, only came to ask if we wanted more drinks when they were clearing the table. I'm not one that likes to complain so I didn't know what to do/say, ended up not saying anything. Then the duck came. Two legs and 12 pancakes...it probably equated to a quarter duck. The mains came, in fairness they were really tasty and on dishes the size you'd get at a normal banquet, but the rice was a bit cold. My boyfriend had ordered his own chicken fried rice and this wasn't very hot but he said it was ok. Then we had the usual fruit at the end. We had to wait ages to find a member of staff we could ask for the bill, then had to get up and go to the till ourselves to pay. I left feeling full but ripped off. My boyfriend left feeling hungry and ripped off. We didn't feel like we had been treated as valued customers or even customers, we were practically ignored. The portions might have needed be down sized in the recession but it stops people coming back for more. Used to love it here so really disappointed. Won't recommend. Won't be visiting again. No wonder it was empty in there.

I went for a working lunch with 10 colleagues and have to say this place was fantastic. The food was of a superb quality, and stater and main course was served within a hour, with a drink (san miguel), all for £9.40. It was just enough to not leave me uncomfortably full, and perfect for a lunchtime bite - highly recommended and the service was second to none, unlike other venues in Liverpool one.

Lovely meal, simple but lovely! We went on a Sunday teatime because we had a 2 for 1 voucher on main courses! So we got two steak frites for the price of 1! The steaks are lovely and we had mussels to start and the french onion soup yum! Didnt try the puds as we were too full but what we saw other customers having looked good! give it a try, well worth it and even better if you have a 2 for 1 voucher!

The best scones in Liverpool!

We tried to book a table a few times but they were fully booked. Now we know why ,the food and the service speaks for itself. The staff made my girlfriends birthday so special. We'll defo go back again o. Thanks for everything xxx

We visited the Monro last Saturday night. It was our first time there and i have to say i wasn't expecting to be that good. Great atmosphere and the food was amazing yam yam. The service was spot on also. I would recommend it to all our friends and we'll go back again. Thumbs up!!!!

I visited Villa Romano this weekend. Atmosphere was good comfortable seating arrangements, although the restaurant was busy we were seated within 10 minutes and we were in no way cramped. The food was served in a time period that would surprise you for an empty restaurant and as I said it was busy so very impressive. We were a group of six and all food came together again a big tick. Now the food, hot fresh and delicious and very reasonably priced. I will be going back and encourage others to do so. I do not write comments normally unless very good or very bad and this deserved a comment.

Went there with my daughter after she had been to her university for next year. I thought it would a nice treat we had the set lunch which was very nice. The staff were attentive but not intrusive would go again. I might try it in the evening with my husband.

fantastic savouries desperate to get the ingredients as don't live in the north west any more just go up to visit

Really nice food, relaxed and nice atmosphere. The edamame beans with chilli are fab! The seating is a bit strange, bench like and you do sit very close to the next table, but we weren't too bothered as we were more interested in eating!

Went here two weeks ago with my boyfriend, it was gorgeous. Staff are so friendly and the atmosphere is so relaxed. The decor is very grand, but not over the top. Have recommended to all family and friends, will be back soon.

Four of us visited Bistro Jacques before a trip to the theatre. The staff were friendly and attentive, and knowledgeable about the food. The food was delicious, nice wholesome flavours all very well cooked. The service was excellent and we didn't have to wait for anything, especially good since there was a very large group of people who arrived shortly after us. I would definitely recommend this place.

Having eaten Japanese food in a number of cities (Vancouver, London, San Francisco) but never in Japan I am always unsure of how authentic the food is. I can only say that Etsu serves the best Japanese food I have ever tasted and it all seems very authentic and true to the Japanese tradition. My wife and I asked the owner/manager to surprise us and left the choice to him. We enjoyed an absolutely superb choice of food which was presented faultlessly by really friendly staff. Every dish was a revelation and the whole meal was memorable. The damage for two people with beer and wine based on 6 or 8 decent sized plates was £50.00. If only all Liverpool restaurants were this good. Can't wait to go back and can't recommend it too highly.

Went along to the Munro for Sunday lunch and had a scrumptious roast dinner, also the starter was fab. I would highly recommend it and the service was spot on. Well worth the money, you won't be disappointed.

Love this restaurant ! Always superb !

12 of us went last night for my Birthday, very few had been for Thai food before so a lot of us were weary of what to expect. Walked in and this is next level dining. Absolutely class inside, fish tanks water features, traditional Thai decor, fantastic. Was seated at a pre-booked sunken VIP table which was nice. Ordered the banquet for 8 and everyone loved it. Absolutely beautiful food, full of flavour. This is by far my new favourite place to eat, cant wait to return. By far the best meal I've had in my lifetime, cannot recommend this place enough!!!

avoid at all costs. i had heard mixed reviews about las iguanas but it was chosen as a leaving do for a work mate leaving the city. what a shame the last memory of a restaurant was this place! this is chain food at its worst. 4 meals sent back as stone cold, under cooked and pink. very poor quality meat. staff look miserable like they dont want to be there and rushed us as soon as we sat down to order, god no's why, we where the only party there (upstairs). they knocked so much off the bill in the end we all payed just over £10 each, including a few rounds of drinks. it was that bad. avoid avoid avoid. theres so so many nicer places in liverpool and for the amount of competiton that is around the chef needs to be fired!

dined here for lunch yesterday. A truly wonderful experience. Staff very welcoming, wonderful surroundings, beautiful water features and lighting. The food was fabulous. Probably the best dining experience I have ever had in Liverpool. Will be back next week.