The decor is ok but not very tasteful, a bit confusing. The service is exceptionally poor. Only the head waiter can take your order, which delays your ordering, so once he's taken your order he goes off for 5 minutes to punch in the order in the till!. He doesn't apologise for this, and he's not very customer focused, more concerned with the till receipts. The rest of the staff are employed to bring food and taking only drinks orders. Drinks were delivered very slowly (10 minutes). I thought the food was good although the two ladies I were with thought it was poor compared to other Tapas places. I thought the ribs, chorizo were good. They thought the meatballs and ribs were fatty, the chicken was dry, the stuffed peppers were overpowered by cheese. In summary I think the the food was good, they completely disagreed with me. But the service is shocking, with the owner clearly wanting to be in total control but unable to keep up.
Casa Tapas – Rawtenstall