My family have been coming to The Aegean at both locations for a number of years. We love the authentic Greek food and the atmosphere. However our experience last night has had a huge impact on how we view the restaurant and service. We were out celebrating my mum and dads 46th wedding anniversary, made more special by the fact that my Dad very rarely goes out these days due to being wheelchair bound due to the effects of his chemotherapy. We were a large table of 7 and had three courses. Everything was fine until later in the meal when service dwindled, we felt almost ignored by staff as the restaurant started to empty. We were ready to order taxis and thought we would order one last drink to have whilst we waited. It took a while to get the waitresses attention as she was chatting to a lady that we assume had something to do with the restaurant. We asked for two drinks and she went to the bar to get them. We were then hollered at by the man behind the bar that they were closed. It was around 830pm and our table was at 6pm. The website was advertiseing the restaurant as being open until 10pm. The tone was abrupt and came across rude, the bill was then given and we paid our £204 bill. After spending so much money in the restaurant, it was not very accommodating to not give two drinks and then it could have been communicated that they were closing. We then proceeded to have to sit for the same length of time 10/15 minutes without a drink whilst the taxis came. So the restaurant lost out on another round and we didn’t get our night cap. My mum was really upset by how the night ended and how we were made to feel an inconvenience for still being there after spending so much money and trying to celebrate a special occasion. It’s massively tainted our view of this restaurant that we’ve always considered family friendly with good service at its centre
The Aegean Taverna – Hull