We were eagerly awaiting re opening after the recent refurbishment, after booking in last Friday pleased with the decoration and internal figments. However as busy as it was, we felt squashed in somewhat. So sorry to report we had to chase staff for serving drinks, then had to wait a full 2 hour to be served our food from our 19.45 reserved time. Staff appeared poorly supervised or too busy, never once did anyone come to take our drinks away although empty, we’d have ordered a desert but was running out of time for train journey home. Although food great as normal and expected the service we had was very poor, although supervisor did give us 50% off I said we are not a charity case as good was fine just the service, very poor, unusually. We’ll revisit again soon but hope 2 more waiting in staff to be in place and better trained to actually visit each table,.
The Windmill Parbold – Wigan