Reviews in County Durham

The spa was enjoyable ,although the plunge pool was not in use . The treatment we had was relaxing and as is it was not busy things were accessible. A very disappointing afternoon tea.The sandwiches were dry and bland. The scones had been overheated . Which resulted in not being able to eat the fruit scone . In my opinion it had been made at lunch time and left to stand . Resulting in a disappointing afternoon tea . After serving our afternoon tea the staff disappeared, not giving us the opportunity to give our opinions.

A frequent haunt of ours, this time a quiet birthday lunch. As usual first class food. Nice surroundings and starter and drinks arrived very quickly. The mains took longer. But they are freshly prepared and cooked to order First class to all the staff

We had a lovely afternoon tea. Service was excellent. Nice decor and comfortable surroundings.

Had a lovely meal last Sunday unfortunately trying to book for this Sunday is a bit of a struggle. As no one answers the phone.have left a few messages and still nothing.

Great food friendly and helpful staff. Found the menu a bit confusing £10:00 meal deal for three courses ended up £16:00 more due to supplements for two meals maybe have a separate menu with the food included in the 3 courses for ten pounds ?

3 courses for £10 was an amazing bargain. A huge plate of potato skins and gorgeous garlic mushrooms to start. Chicken hanging kebab that had loads of meat on, a tasty halloumi kebab and a bacon cheeseburger burger that was very nice. The chips were extra and not my cup of tea but hubby loved them. 3 sticky toffee puddings to take away as we were full. The staff were very friendly and helpful we would definitely return. There were extra charges for some food but even with extras it’s good value

Food and staff excellent.the food is better now than it was 2 yrs ago when we first came

We booked a table for 7.30 got there at 7.25 at 7.40 when someone came to serve us we were told there wasn’t a table ready for us and it was a 25min wait quite rudely. So our meal didn’t happen we went elsewhere.

I had a booking on Thursday for my birthday tea with the girls from work. The food was delicious and the service was second to none. Thank you.

Food was beautiful and well presented

Beautiful food, lovely atmosphere and amazing & friendly staff. We had 7 dishes and 3 alcoholic drinks for £80.

Highly disappointed. Have been several times but won’t be back again unfortunately. 3 courses for £10 but supplements for most things on the menu. Drinks (soft drinks) are expensive, food wasn’t the best, charged extra for chips & also mayonnaise, £4 supplement for a brownie the size of a postage stamp. Terrible.

Bit slow service. Food was very hard and burned we had to send the burger back to get a new one? Cheese was not melted came as a block.

Absolutely gorgeous. Food exceptional. Great service and lovely atmosphere.

First time here for a meal , very polite staff , lovely decor & very cosy , beautiful food will definitely be back soon

First time here and we'll definitely be back! Food was lovely, 5 of us had a proper mix of dishes, all of which were tasty, hot and cooked very well Service was great, and the waitress was very helpful with the menu