Reviews in County Durham

Very disappointed with Sunday lunch. We both opted for the beef, this was so tough i needed i saw to cut through it. Veg was plentiful but only just warm. Yorkshire pudding looked good but again it had been kept warm for hours. We ate at 1 15pm. Staff were good just a shame the food wasn't. True British couple and didn't complain to staff as we knew they would have just zapped it in the microwave.

Good freshly cooked food, friendly, attentive staff.

My son and daughter in law and I had Sunday lunch there on the 24th which was delicious and the staff looked after us very well

As always we weren't disappointed, clean and tidy restaurant, catering really well for my wife who is gluten intolerant. Delicious food served without delay and piping hot. We had 2 courses from the main menu and 3 rounds of drinks which came to just over 60 quid, can't complain at that. If you haven't been before give it a go, definitely give the parmo a try. It is a family restaurant so expect children around if your dining at tea time

Sunday lunch was absolutely beautiful

I would love to write a glowing review, however unfortunately our experience was really disappointing. Travelling from North Wales to Newcastle we stopped here after receiving a recommendation and emailed ahead (with an acknowledgement reply saying no worries) to let the team know we were running late due to traffic on the M62. We arrived at 8:43pm, with the last booking time online showing as 9pm, yet were told the cookers had already been turned off and food could no longer be served. After such a long journey, this was incredibly frustrating and a real disappointment.

Fantastic service and a lovely meal. The portions were ample and great value for money. Would highly recommend and will definitely be back.

Absolutely awesome, great food, great service, cannot fault it at all. The flavour explosions were amazing with every dish we had. Really wanted to try every dish. Overall would highly recommend Gusto to anyone.

Love this place normally but they’ve changed there chef the parmos were pink and rubbery bring back ya old chef I say he was the man and the garlic mushrooms never had no sauce like usual I don’t know why they’ve changed the menu but other than that the potato skins were okay and pints were even better

Very good Sunday Lunch. Staff were very good too. We will be back!

As much as the food was lovely the service was extremely slow. We arrived at 12:30 had 2 courses and only left at 2:40!

1230 hrs 10 May 26 Not busy ordered 2 one course Sunday lunches & waited 50 mins for food. I complained & offered desserts for free. Apple crumble & custard arrived had to wait 20 mins for it to cool down. I feel the staff were disgruntled hence beyond hot. Won’t be back

Had many fantastic pizza here so thought we would try kebab wraps After many disappointments from other shops Very impressed fantastic portions Good quality kebab meat Very tasty Highly recommend Worth the travel from chester le street

Visited last night (09/05/26) with my husband & again a lovely 1st class experience. Had Garlic Prawns for Starter which were out of this world, & Carbonara for main whilst hubby enjoyed one of the huge chicken burgers...and those chips are something else WOW! I washed mine down with a couple glasses of Sauvignon whilst hubby had a couple of beers. Food outstanding all fresh & hot. Staff very attentive making sure all was satisfactory. Excellent vibe in the restaurant. Looking forward to visiting once again.

Had a lovely time in the spa massage was very nice The lady that served our afternoon tea was very friendly and helpful

Total disappointment. Booked a lunchtime meal for my birthday after checking out the menu on the website. Was expecting to be in the upstairs bar/restaurant area but only the basement bar was open and several items were missing off the menu I,d looked at. This included the steak which we were going to have. My wife then asked for the mince and dumplings and that wasn't on either. She then enquired about the roast dinner but that only came with pork which she doesn't like. Ended up cancelling the meal as there was nothing else she wanted. Luckily we went to another place a short drive away and had an excellent meal from an extensive menu. Been in the cafe at the castle many times and it's great so shame about the bar meal experience.

This was the first time here as on a short holiday from Stoke-on-Trent, the food -pasta was very hot, tasty and enjoyable and the service could not be faulted. I would definitely eat here again if in the area

We are so happy to find this place. Everything was amazing from the atmosphere, the staff to the food. Added bonus was a pianist. We got xl Yorkshire puddings filled with Sunday roast and it was that good value for money we took advantage of the 2 course offer. We will definitely be back!