Reviews in County Durham

We had a lovely stay ,Mandy was brilliant at check in , the food was amazing and we had a nice relaxed spa day . The only concern is the website is a bit confusing as it still shows a swimming pool . There needs to be clear information informing guests that the use of spa facilities is extra and they need to book a slot in advance. Apart from these minor issues , we will definitely stay at the hotel again

Food was excellent, very tasty. Service from waitress was excellent, very welcoming. Spas was a bit disappointing, not much to do, a few pieces of equipment were not working the day we visited and the spa area felt very open, cold and lacking atmosphere. Shame, as it could have potential.

Had Sunday lunch and it was a cracking meal, plenty on the plate and great service too. Highly recommend this place. We will definitely be going again.

Beautiful food and really good service, will definitely visit again.

Been here many times and will again. Top food and top staff. Food is well cooked and presented. Its a quirky little place and i can highly recommend it.

Lovely little find - the food was so good in a lovely little restaurant. And the guy serving us was such a hard worker and really efficient and friendly. We'll definitely come back as had a delicious meal here.

Nice and relaxing, excellent food and service

Not a good experience for my first time . Food took quite a while to arrive and the even tho that was the case out drinks didn't arrive until after the starters. We were told these would be free as they had took so long but we were still charged. Food wasn't very hot at all when it did arrive either , the wait time between courses was quite some time even tho it wasn't very busy. At no point were we asked if everything was ok or were we apologised to apart from when the drinks arrived late . Starter and main course were ok although not piping hot however dessert of crumble and custard and crumble and cream were both freezing cold . I am going we just picked a bad day to try this place because other ppl seem to really rate the place but unfortunately due to our experience we shall not be hurrying bk

A table for 6 and a dog on a Wednesday lunchtime. Specials were extremely good value for fantastic food. Staff were friendly with great service. 100% will visit again!

Sunday lunch was absolutely amazing and the rice pudding was delicious,staff really friendly 10/10.

We enjoyed our first meal on Sunday, with a family of 6. Initially, I thought the prices were expensive, however, when the food arrived we agreed it was well worth it! Adults and children agreed the food was delicious and plentiful (home made quality). Staff and service fantastic. One slight criticism.. neither the food or gravy was hot!

The meal was good but the room was Baltic!! Was a family meal for husbands birthday. Service was good and food was great but we sat absolutely frozen through. No door on dining room, In a castle in winter!!! Not good!

Food was delicious. Unfortualy one meals had be take gack but ot got sorted straight away. The staff brought another meal for my husband and we got meal for free

Booked an afternoon spa and lunch. I really enjoyed the facilities and found it relaxing. 2 course meal in the hotel was absolutely fantastic. All round great value for money and I will be definitely visiting again.

Lovely staff food and plade us beautiful

Sundays dinner was beautiful & came out pretty quick

Lovely Sunday dinner and plenty of it. Always one of our favourite places as we got married here in 2023.

Lovely food with friendly staff. Highly recommend.