Booked a table in advance but upon arrival nobody was around to seat us, so we ended up just finding a table ourselves. After sitting for 15 minutes with no service, we went to the bar to order our drinks and ask for a menu, stating our table number. Again nobody came to take a food order so we had to go to the bar to order. Food was disappointing, and didn't make up for the poor service. Fish lacked any flavour and the batter was soggy, mushy peas we've VERY dry and chips were cold. Such a shame as we love the atmosphere here, and particularly how dog friendly it is. We've never had a poor experience in the past but may be reluctant to come back for food in future.
Derwent Manor Hotel – Durham