After reading several good reviews for this restaurant I thought my work friends and I would try it out, I am afraid to say I feel as if I had been to a entirely different restaurant from that I read about. Don't get me wrong i can not fault the food but the customer service was so poor I would not subject anyone to the same experience i had. Firstly we ordered drinks before our food, as one of my work friends are diabetic we had to order Diet Coke, This is were the complaints started. The coke tasted like it needed the gas changing as it was flat and vile to taste, after we made this aware to their staff we were told to basically deal with it, After several minutes they exchanged the drink for another BUT they charged for the exchange. After this incident we swiftly left the restaurant due to the rudeness and sheer arrogance of their staff members, on leave my friends was violently sick in view of the restaurant, we made the staff aware of this fact and we were told " It is not our food it is your own body, Complain about us, we don't care". This is ridiculous. Over all I would not send anyone here, The only pleasant experience was the Water feature. I shall be following my complaint up and inform the council of this affair.
China Red – Poulton-Le-Fylde