Reviews in Kent

It was a birthday treat for my daughter who has always wanted to try sushi. This seemed the perfect choice as there was other meal choices available, especially for my sons whose dietary choices don't veer too far from pizza! I was first struck by the view from outside. It looked so inviting, both sophisticated and casual at the same time, and although I had been told about the variety of foods on offer, I couldn't believe how many types of cuisine and how many dishes there were, much of which I wouldn't get to sample before my stomach told my eyes to look away despite deliberately not eating lunch. I have always wanted to try lobster but declined knowing it would restrict my other meal choices. I never got to sample my favourite - the bespokely cooked steak - and I never got to sample the large choice of deserts either. The staff were very welcoming on arrival so I shall have to try again, only this time I will not eat the day before either!

Food was excellent with attentive service

First time we have eaten at this quite new restaurant. We were warmly welcomed and served promptly. The staff were very pleasant and efficient. The menu has a good variety, and the food was excellent. Pleased to say that we enjoyed our dining experience.

We had a lovely afternoon at the Plough! Food was tasty although a little confusing with the menu online different to the one on the day and of course what some people had in mind was no longer on the menu. Would have been lovely to have more options of fresh summer meals/ salads/ seasonal veg for the hotter days. The staff made our afternoon and we loved the outdoor garden area. Some music outside would have give a bit more atmosphere

Great selection great service will deffo visit again

Normally we enjoy eating here, however after last night's meal 4 out of the 5 of us have spent today with food poisoning symptoms. This has now put me off coming back again. There was also a table nearby playing their own music from a speaker on their table. Soft drinks also flat and tasteless

First time at the restaurant, super friendly service, wry tasty food and a pleasant atmosphere. I’m a bit boring and enjoy a side salad and garlic bread with my pasta but neither are on the menu, that’s the only small minus.

Such lovely, warm& welcoming atmosphere. Friendly service, delicious food! Really authentic italian restaurant.

The food was nice and was worth the money. However, the lack of customer service is concerning. Despite it was peak of Summer, it was super hot in there and crowded and no single air condition or fan. We were also uncomfortable that we needed to leave early. Our small baby was crying bcos the heat was unbearable and they did nothing about it. I would not recommend it during summer. Maybe winter will be better. Need I tell you they also give maximum of 90 mins and after you have to leave. Not worth it at all

Good selection of food but low quality in general. Very unprofessional staff and too expensive for what is offered. The restaurant was almost empty and still too hot inside. Can't even imagine how it would be on a busy day. No A/C? It was my first time and definitely the last.

Lovely ambiance, great service and beautifully presented food. Wish I lived closer so I could go again soon.

It was a delicious meal and the service was excellent

Food was amazing, and I tried the Vacinicola cocktail which was basil based and honestly one of the best cocktails I've ever had! The service was brilliant and it all felt very authentically Italian. The only reason I've marked down on atmosphere is because it was almost empty, however it was a weds afternoon, so im sure this is packed out of an evening! Would highly recommend and will definitely be re booking myself.

So glad we went lovely food and service. Good value as well.

Slow to clear plates. Food was of poor standard. Soft drinks were tasteless and obviously watered down. Very disappointed. At over £20 per head, it's definitely not good. The 'chocolate fountain ' was so diluted, it was more like a weak hot chocolate!!

There’s so many selections of food and taste good too. But I was surprised by the price increase. It is very expensive. Anyway the whole family l

Lovely food and great wines. Menu could be more varied and maybe with less aubergine. Attentive and efficient, and friendly service. Ambiance unfortunately affected by proximity of traffic on the main road, with door open. Noisy! Prices reasonable in the current economic climate.

We ate lunch yesterday, @ a price of £20 per person plus drinks, I think we have been robbed in the daylight. The foods are ok, however, it is lacking of choices for example fish dishes but so many pasta dishes which are not even appetising. The chocolate fountain is diluted, it doesn’t even taste good, the drinks are tasteless more likely more of water taste. The staffs are rude, look miserable and seems like they are not happy with their job. No smiles in their face, don’t want to talk, if they are not happy serving customers they should find a job somewhere else. You know people go to eat in your place happy or with something to celebrate ,customer pays at expensive price, perhaps customers deserves to be enjoy the experience of dining in your restaurant. But all we experienced was unhappy faces of staff and below standard food.