Reviews in Lancashire

Amazing food and excellent service

4 of us had a table booked at 5pm for 2 hours. When we arrived, someone was sat at our table, it took around 15 minutes before we were sat down. As the Rugby was on, it was understandably busy however, even as we arrived at the table, there weren't enough seats around it and we had to find them ourselves. We then went to use the 'order to table' QR code but it wouldn't work. When ordering at the bar, we were then told it was a minnimum of 1.5 hours wait for food. This is not only ridiculous but, would have meant our food would arrive after we had to vacate the table. There was no mention of this by the bar staff, or the reluctant member of staff that pointed us to our table. We left. It was a shame as its usually always been a good experience here, last night was just extremely disappointing.

Amazing tapas!! Always great food at bread and butter x

Amazing tapas!! Always great food at bread and butter x

We have been a couple of times, and both times have been excellent. First time was Saturday lunch. It was quiet and relaxing. Second time was Saturday evening. It was very busy and had a vibrant and buzzing atmosphere. The food is absolutely amazing along with the service. The staff were always happy and nothing is too much trouble. Highly recommended

Lovely meal as always. My kids love it here, and the service was first class.

Horrendous service! The place was packed with only one person working behind the bar who was extremely rude. We had booked a table but was told the wait for food was going to be an hour and a half so we left and went elsewhere.

The Waterwitch was easy to find sitting along the towpath. We hope to visit again in warmer weather and sit outside.

Lovely restaurant with very good quality food.

We have been here a few times and the food has always been good, however this time we were seated at a table in the middle of a walk through between the rooms, outside the kitchen and servery where the staff get the cutlery from, it seemed they had just stuck the table in the way of everyone. We asked if we could sit somewhere else, but despite there being other tables of a similar size they said no. So we left.

WOW!! We came for tapas last night (Saturday) we were greeted by a lovely young girl and the front of house remembered us from coming in a few months back which was lovely. The food was outstanding we had 7 different tapas dishes and all were phenomenal! Ryan the chef came out later to talk to customers which was great. Highly recommend. Food 1st class and service was amazing! Will definitely be back soon!

Amazing food, great selections of drinks and brilliant service from start to finish. Would highly recommend and will definitely return the next time I’m in the Lancaster.

Great service, food and atmosphere.

As usual, the food was fantastic! Amazing taste and looked incredibly appetising! Only issue was the 1 hour delay in food. Not sure if this was due to staffing or how busy it was. Worth the wait though!!

First visit with friends but will most definitely be back excellent food service and atmosphere .

Food was very tasty and hot. Staff super friendly.

Food is very nice, service is good and friendly although a little rushed. My only recommendation is, and I know it's being picky, but for the quality of food, proper napkins should be provided not paper ones.