Reviews in Lancaster

Excellent meals and helpful staff Friday 29th July.

Unimpressed tbh. Not enough staff so service was incredibly slow, they were doing their best but honestly, they were all teenagers seemingly left to figure it out themselves. No leadership or management visible at all. Food mediocre although has been great previously. Had to chase both food and additional drinks. We were unceremoniously presented with the bill; deserts / coffees not even an option. Table booked for 8:30pm, 1 cocktail and 1 course of food took over 2 hours… room for improvement IMHO.

This was the first time we visited and we have definitely found a new favourite spot in Lancaster! Absolutely amazing service from the lovely lady Evie who waited on us all night, she was so cheerful and kind, very helpful. The food was delicious, we had americano Pizza and an open top sandwich, and we had a variety of fabulous cocktails, we also treated ourselves to desert which was divine. The interior is so cosy and warm, generally just a lovely atmosphere.

Lovely setting by the canal. Great menu with plenty of choices. Food was really good and service quick. Would definitely go again

The staff were lovely, and are a credit to the place. Unfortunately it took over an hour for our food to arrive, by the time all the meals had arrived half the table had finished. The food itself was nice but quite small portions so not great value.

Lovely food and staff, just wish there was a bit more of variety of vegetarian options on the menu and that our waiting time wasn't as long

Fantastic Sunday roast!!

Great food, lovely pub & friendly staff.

Very loud live music echoed into upstairs restaurant. Food less than average beef burger disappointing , over cooked and dry, fish pie dry and tasteless. Manager rude to waitress within earshot and ordered her not to take any drinks or food orders from us at about 9.00pm. Table was booked for 8.00 pm. Basically eat and run! Waitress was excellent under trying circumstances.

Another beautiful meal at this lovely restaurant. Thai fishcakes were amazing, as was the warm goats cheese salad. Great service, apart from having to ask for the bill several times...hence 4 not 5 but other than that couldn't fault anything. Will definitely be back.

Really enjoyed our meal at The Sultan last weekend. My Mum and I tried their special byriani, cooked in a sealed clay pot in the traditional way, and it was lovely. My Mum found our bhuna curry sauce & sag paneer a bit too salty, but overall enjoyed the experience. The service was great, the free dessert was a bonus and being booze free the bill was very decent too!!

We booked a table to celebrate my daughters graduation, which turned out to be the hottest day of the year! We decided to sit outside by the canal. The pub is at a great location. The staff were v friendly, the menu had a good selection of classic pub grub. There was also an additional Graduate Menu. It was all very reasonably priced, and we received a 10% student discount on top. Would definitely recommend.

Lovely food, served within a reasonable time. Great value for money and a great atmosphere! We will be back and have already recommended multiple times!

Great food and service

Great atmosphere, fantastic service and wonderful food. Very accommodating for larger parties and everything was excellent.

Highly suggest taking advantage of their Happy Mondays offer. Excellent value and terrific food. Loved the crushed peas with the fish & chips.

Nice locations and great variety of vegan & gluten free meals, which is the main reason we chose to dine there. Unfortunately though, my daughter's burger was delivered to the table raw in the middle twice and she didn't have a main course.

We have visited this superb pub several times and have always enjoyed great food, served by friendly and efficient staff in a really dog friendly atmosphere. * * * * *