Reviews in Lancaster

First time at the Sultan. Nice building and decor but slightly disappointed with service and friendliness of staff particularly the head waiter/floor manager. He seemed disinterested and made very little effort to welcome or communicate with us. Maybe he was having a bad day but there was a lack of atmosphere and friendliness. Waitresses were friendly but didn't seem well organised and spent a lot of time chatting to each other and not tending to their customers.

We came on Saturday 2nd as a party of 4 and were seated quickly and efficiently. We were informed that there was a delay on food but were not told of the duration which was off putting but we decided to stay for the food after seeing good reviews. A wide of choice of food greeted us and it was decided that 3 of the party would have the chicken stack. When we received these we were dismayed to find that the food was not as described and no explanation was given of why the bun had been replaced with crusty bread toasted. I mentioned to the server who didn't offer an explanation but apologised and that was that. No alternative was given which was dissapointing. Overall the food was lovely however I feel the customer service was lacking and non informative. We were seated upstairs and the floor was shaking everything someone walked by our table so I feel this needs to be looked at as a matter of urgency.

Absolutely delicious! The menu is amazing with lots of choices and options for everyone. The food came very quickly considering the amount we ordered and everything was really delicious. I couldn't fault a single part. The staff were extremely friendly and welcoming and we had a great time. I can't wait for the next visit!

Booked a table for 6pm. It was quiet - only 2 other tables were occupied. After 25mins, having not even been offered drinks or poppadoms, we left to eat elsewhere. Disappointing.

A very nice pub with great great staff and lovely food we will go back when we are in the area

Excellent service from Will. Good food and great setting.

Absolutely stunning plates of food. Completely delicious. Not a single thing I can think of to improve my whole experience at Sydneys. Loved it.

The decor was poor Service poor Food was poor

Another super meal in pleasant surroundings

Absolutely amazing food and service lovely beer with definitely return. Highly recommended and dog friendly.

Our food was delicious and the waitress was very friendly and helpful. The building is stunning.

Sydneys is a fantastic new restaurant in Lancaster. Really great atmosphere and appearance. Lots of options food wise, and the food was great. The staff were fantastic and very helpful, Alex in particular. We will definitely be coming back!

Visited for a meal whilst up in Lancaster. Booked in advance online and were pleased to be given a lovely table by the window with a view of the canal. Food, service, value for money and atmosphere all excellent. Pity we live hundreds of miles away or we'd be regulars.

Excellent Sunday lunch. Quality of food very good ,will come again

Excellent food and drinks. Good value for money. Lovely staff. Will definitely be back.

Lovely staff, lousy food. This is a slit and serve joint. Even chips are frozen. Lousy tacos, halloumi fried in breadcrumbs absolutely awful. How this place is 18th of 180 odd establishments in Lancaster, only the Lord knows. Best avoided if you want decent food

First time visiting Sydney’s on Saturday for my friends hen party. The staff where lovely and very accommodating on how I wanted to set it all up for 13 of us. Bottomless brunch was great the food and service. Highly recommend and will definitely be booking in again.