I booked a table here for myself and my elderly parents as a treat for Mother's Day. We arrived at 12pm, as did another party of four. Apart from the three of us and the other four people the restaurant was completely empty. The waitress went to sit us next to the other party at a table for two, so I asked if we could sit in one of the booths and was told they were all reserved. I explained that it would be a squeeze for the three of us to manage on a table for two and as it was directly next to the other party it may look like we were all one party. The Manager then said we could sit in the booth in the window. As the restaurant had only just opened it was still quite chilly, but the draft coming from the window behind us was unbearable, so I asked if we could move along to the next booth. We were told that this was not possible as this table was set for five and that they would be arriving in 25 mins. I explained that if we moved, our booth could be re-set for five as the booths are equal size. By this point we had been given the wrong menu... twice. The Manager was adamant at this point that we could not move, so I asked my parents if they would like to go somewhere else. We were told by the Manager that as it was Mother's Day we would struggle to get in anywhere else. Because, by this point we had decided to leave for numerous reasons the Manager said we could move to the next booth along, presumably as he didn't want to lose custom. I said we would take a chance finding somewhere else to eat and as we got up to leave the Manager started to get abusive and physically started pushing me and shouting at us to get out. I wouldn’t mind but we were giving the place one last chance as the food was on offer. We had eaten here twice previously. The first time we were given the wrong order and had to wait nearly an hour for our order to be cooked and served and the second time, my Dad’s meal was cold and had to be sent back and warmed up. Needless to say I wouldn’t step foot in this place again if you paid me. All I can say is... if you don't mind mediocre food (when it’s correct and hot), cold surroundings and rude abusive management this is the place for you. Alternatively, spend your hard earned cash elsewhere, we did and it was lovely.
Hale Wine Bar – Hale