EAT HERE AT YOUR PERIL - this restaurant is truly APPALLING. The food is disgusting, the service verges on the downright insulting and the standards of hygeine are highly questionable. I went to Sweet Mandarin in a party of three on Christmas Eve and it was the most horrendous dining experience in memory. This is not an exaggeration - we have all suffered with illness since we ate there. My girlfriend and I were unable to eat anything at all on Christmas Day, and are still feeling nauseaous as I write this. I intend to make a personal visit to Manchester City Council's enviromental health department as soon as they re-open. Although we live round the corner from Sweet Mandarin and eat out regularly, we had never eaten there before, mainly because common-sense tells you not to dine at a place that never seems to have any customers. But on Christmas Eve we were stuck for somewhere to eat and took a chance on it . What a terrible mistake. Upon arriving, my girlfriend visited the ladies toilet and was disgusted to find that the hand-towel was completely sodden and BLACK with dirt. We should have taken that as a warning, but our hunger got the better of us and we ordered the £25-a-head banquet. From the off, it became clear that the kitchen was re-heating old food and trying to pass it off as fresh. The opening course was a foul-tasting hot-and-sour-soup, and my friend commented on the prawns - which tasted off. The prawns were supposed to be 'king-sized' but had shrunken to the size of tiny shrimps - a tell-tale sign that they have been cooked for a very long period of time. We couldn't eat our soup - but we hoped the other 'starters' would be better. We were disappointed. The spring rolls had obviously been deep-fried several times and were dark-coloured and dripping with grease. The seaweed was very heavily salted (presumably to hide the true flavour) and the spare ribs had virtually no meat on them. Then came the crispy aromatic duck. What a joke. There was nothing aromatic about the duck - because it HADN'T been cooked in the oven. It had been dropped into the deep-fat chip frier! The meat was dried-out and sinewy and was virtually inedible. To add insult to injury, the 'pancakes' that came with it were ROCK-HARD and COLD! The texture was akin to playing cards. We complained to the waitress, who said she would inform the chef, but she then simply walked back to her position in front of the bar (there were NO other customers) and left us with our dirty plates and un-eaten duck. After complaining again, she eventually cleared our table - five minutes later! We decided to hang around for the main-courses, as we were still hungry. And the food could only improve, couldn't it? No. It didn't. The beef in black bean sauce was so chewy it was inedible. The 'clay-pot' chicken was luke-warm and had absolutely NO flavour whatsoever - and the 'speciality' 'Lily Kwok curried chicken' consisted simply of pieces of pre-boiled chicken put into the type of cheap green curry sauce you find in your local chinese chippy. It all came served with fried-rice - which contained more of the 'off' smelling prawns. Needless to say, we ate very little of it and complained to the waitress/manageress - but we found her response truly appalling - even more so than the food! We were not rude and calmly explained why we were dissatisfied, but she offered NO apology, NO explanation and made no discount on the bill. She simply arrogantly shrugged her shoulders and walked off, refusing to make eye contact with any of us. As we left, I told her we would tell all our friends just how bad the food was. But she just carried on ignoring us. It is, of course, clear why Sweet mandarin is always empty. And after experiencing it for ourselves, we can only imagine that they will probably go out of business soon. And that would be no bad thing - because I wouldn't wish the experience on anybody. What a disgrace.
Sweet Mandarin – Northern Quarter