This was our first visit to the restaurant… we had booked a table for 3 at 8:30pm. We turned up 5 minutes early and was told the table will be ready in 5 minutes by the bartender. This was fine except he proceeded to carry on with what he was doing, leaving us just stood there, without any offer of drinks in the meantime. A lady behind the bar then jumped in and said, it will be at least an hour’s wait for food, we have big tables in. She did say apologise but with that we decided to leave with them looking relieved. Considering we booked a table, an hours wait for food is appalling. If you can’t cope with the numbers in the restaurant then stop taking bookings. Luckily it wasn’t a special occasion but this could ruin some peoples special days!
The Whitchaff Inn – Rawtenstall