I had high hopes for Lewis’s Bistro but was unfortunately let down particularly by the service I received. Upon arriving everything seemed fine I was shown to my table. My starter and main course came out right but once I had finished my main course they took ages to clear it away! when they eventually did I asked for a dessert menu. Got given my dessert menu and they left me to decide. Once I had decided I was left sat there waiting for ages again with the menu in front of me waiting for them to take my order! While other diners were being served efficiently. In the end I went up to the counter to order my dessert only to be told this wasn’t possible because they needed my table for another booking. So I was forced to pay there and then! Very disappointing. I understand you might want to put time restrictions on tables during busy times but it’s then down to you to make sure your customers get served quickly during that time and that they can enjoy 3 courses if they want too. I suppose in the end I got a smaller bill by not having a dessert and you guys missed out on more money! So guess who got the last laugh! I sure won’t be returning anyway x
Lewis’s Bistro – Grasmere