Reviews in Liverpool and Merseyside

Great service and good is amazing

Excellent service and good food thank you David Hough

In Liverpool for one night for a concert at the Philharmonic Hall, so wanted somewhere nearby to have dinner. Souvla was ideally located. We had to amend our booking time and they were very obliging. The staff were lovely, very attentive and friendly, and the service was quick and efficient. There was a good choice of food, and it was well cooked and presented and tasted great. We even got a small complimentary dessert to finish. We hadn't ordered one as we were very full after the meal, but it was a nice gesture and so we managed to fit it in! I would definitely recommend Souvla.

Passed it many times over the years so decided to give it a go....lovely place ....good food ....good service....very friendly hosts....will definitely go again.

Arrived on tht 18/5/2024 at 1700 nice booth service excellent food was very disappointing ordered salt pepper chicken wings no salt pepper they was just plain ordered house burger came ok the bun smelt funny tasted funny so that got lashed my girl ordered chilli con Carne with rice came with chicken rice not savoury very disappointed

Lovely food, atmosphere and friendly staff

Great food great service, great value for money … what’s not to like

Lovely meal, good value with quick service from attentive staff, will visit again soon.

I had my first visit to the cafe last week and I thoroughly enjoyed it! The staff were very welcoming and were only too pleased to answer any questions about the cats. All the cats were beautiful, playful and obviously well looked after. It was lovely to see the different personalities of the cats. The cake I had was delicious! I loved the friendly, relaxed atmosphere created by the staff - and the cats! I hope to visit again.

Had heard good things and it loved up to the hype. Food was amazing and the staff were lovely. The atmosphere was great too. Will definitely recommend and be visiting again.

The food, service and atmosphere were all fantastic plus we even got a complimentary desert at the end which was a nice touch!

Excellent food lovely atmosphere value for money and lovely staff

Superb! First time visit and would highly recommend. Will be returning very soon

Excellent food and service one of the best Thai restaurants I’ve ever been too

This place is amazing!!! The food was delicious and the service was outstanding they couldn’t do enough for us. Great value for money, we will definitely be going back 5*

As always nothing to fault, we really enjoyed it and look forward to booking again. Thank you.

went with my partner and we loved it. will definitely be back!

A very hot and sunny Saturday 11/5, and thankfully we had reserved a table at 5pm not knowing Albert Dock would be so busy but we were going to see Eric Clapton later! Hopeful clients were very politely being turned away or offered to find a table outside if they hadn’t made a reservation. The place was buzzing with happy clients and the staff never stopped, especially Jamie the Manager and our waiter, Sam. However, my hubbies plain burger and fries arrived cold. He hadn’t realised this until after taking a bite. Our waiter said he would replace this. Meanwhile I’m tucking into my Southern Fried chicken and very hot fries. My hubbies burger and fries arrived…..warmed up!!! We called the waitress back and advised this is not right and shouldn’t have happened, the waiter agreed to have the meal replaced. Jamie appeared to find out what was the problem……after explaining he apologised and shortly after a fresh plain burger and fries appeared. I had almost finished my meal at this point. Jamie advised he had had a word in the kitchen of which chef had said the waiter returning the meal had said the client wishes for this to be warmed up. Mmmmmm naughty chef! Chef is always king of the kitchen and does not take orders from waiters!!! Hence my score of 2/5 for food. The manager, Jamie kindly removed my hubbies meal from the bill and mine as we hadn’t ate together- this is customer service going above and beyond what was necessary, hence 5/5. This is a lovely restaurant to dine and we won’t be put off by one mistake. Definitely recommend