Reviews in Cumbria and Lake District

I was recommended by a friend to visit this restaurant. Without doubt, this is the best Indian restaurant I have ever had the pleasure to visit. The staff were so welcoming and nothing was too much trouble, they truly make the experience great. The owner/chef is in a different league to the general run of the mill, his passion is clearly visible in the love he adds to his wonderf ul cuisine!! He really cares about his customers and came out to speak with us asking what we like most. It's so rare to see such passion and care. I sincerely recommend this beautiful, spotlessly clean establishment. Book early!! The people of Carlisle know how good this place is and it fills up quickly!!!

My wife and I met my brother and his partner last night at the restaurant for a meal and we all thoroughly enjoyed all the three courses that we had. I did expect it to be good, as I have eaten chef Ryan Blackburns food several times while he was at The Cottage in the Woods in Cumbria, however it was much better than good. The restaurant is smallish, but on the plus side you get personal service, on the negative, you will need to book well in advance to get a table. William Wordsworth had a desk in part of the restaurant. It is fine dining in a relaxed envirement. His menu is small, but it changes with availability of fresh seasonal food. Ryan's brother works in the restaurant with other servers and all are very friendly and helpful, explaining the dishes and answering any questions.It is a bit of a drive for us from Braithwaite, but we cannot wait to go back.

I visited this lovely little restaurant with my disabled husband and the service was superb ,the food was absolutely out of this world .The owner helped me to get my husband to the car .We have been there several times and the same excellent service and kindness was given. I could not fault this restaurant. Martha Roberts Brough Cumbria.

Scrumptious food...service first rate! We had a takeaway which was ready exactly time ordered....not only will we order again when in Keswick, but the restaurant looked so welcoming, we will also treat our selves to a meal out......soon.

We chose to go here for a cream tea as a food break on a long walk. What a massive mistake. The tea was weak and hugely over priced. The scones were served with double cream not clotted cream!!! This does not deserve to be called a tea room.

Celebrated 44th wedding anniversary here Aug 2013 whilst on holiday. Enjoyed it so much, food best we have ever had, coming back this year for our 45th. Booked some time ago to make sure we got a table. Look forward to seeing you again on 16th Aug.

Enjoy a wonderful couple of days here. Great spot in the heart of Bowness. Will return and recommend.

Eaten there 6 times.Owner very hands on.All staff very smart / very attentive.Food always very well presented and of an excellent standard.Have recommended to many people, all have been very impressed.Drinks a bit on the dearer side but food / atmosphere more than makes up for it .Well worth a visit when in the Lakes but recommend booking first.

Over the last 5 years we have been regular customers until tonight's experience which I have reported on trip adviser and intend to report to the National Tourist board. Incredibly bad rude service and cold food and when I rang later to discuss in was told I do not want to talk to you and the rude man hung up.

What a find! Went for a Sunday ramble through the nearby nature reserve and then spent a lovely afternoon in the sunshine on the terrace at the back of the White Hart enjoying the fabulous views out over the meadows. I had a casserole of Norwegian venison for a late lunch/early dinner washed down with a couple of pints of Tetleys cask ale. It’s a pretty pub inside too and it looks like it would be lovely and cosy in winter. Apparently you can stay over too. The village of Bouth is certainly off the Lakeland tourist trail but still fairly close to Newby Bridge and the Haverthwaite steam railway and in my opinion well worth seeking out.

great food very good customer service.

Stunning food! Wow! Will certainly be headed back soon. Lovely staff also.

After the sat nav urged us along a terrifyingly undulating, not to mention winding, one-vehicle track which fortunately had nothing coming the other way, we came out onto the main road that houses The Brown Horse Inn. Quiet in the afternoon with only about ten people dotted about, I ordered a Guinness and a wine for my friend. The Guinness, it turned out was not of the best quality and had a chemical taint almost like the pipes had been cleaned but not rinsed thoroughly. This was soon replaced though, with a local bitter and I'm sad to say I can't remember the name of it now because it was truly excellent. Fruity with an almost elderflower finish I was distraught about the fact that I was driving and could only have the one for as the sun shone on the front terrace I could happily have stayed the whole day and drank the place dry! We both ordered the Gammon and fries from a fairly extensive lunch menu, which came with both a fried egg and pineapple. (I never came to terms with pineapple and gammon!) The fruit was dry and left no taint on the meat so that was okay. The Gammon itself was a delight and accompanied by home cut fries and a salad went down an absolute treat! For pudding I had some simple vanilla ice cream which was lovely while my friend had the "re-designed cheesecake" This turned out to be a pudding for about ten people but she rallied bravely and I have to say I was quite proud of her accomplishment. The young man who served us was incredibly friendly, attentive and helpful (Particularly about the Guinness) and I have to say that as an eatery I would have absolutely no hesitation in recommending The Brown Horse to anyone passing or planing a trip to the lakes!

Went here for my hen night on Saturday. They ruined the evening. No greeting on arrival, served walnut bread to one of our party with a nut allergy despite being prewarned by email. Waited an hour and a half surrounded by dirty plates between main course and dessert. Were only able to catch staff to order one round of drinks all evening and when we finally managed to catch someone to ask for the desserts and tried to order more drinks we were told bar staff were too busy. So no more drinks! Table set up so there was no room for waiting staff to get past so guests kept having to stand up to let them through. Ignored for most of the evening and blank looks and no apologies when we complained several times. Shocking really. When I emailed them to say we realised later they charged us £36 in gratuities without asking first and asked for a refund due to our bad experienceI was treated to more woeful customer focus. Unacceptable. All twelve guests were unhappy and I was left feeling like a right idiot as the organsier. Thanks for ruining my hen night Lucy4.

Booked 2 nights 16th June for 4 people. We saw a offer for food £10 for 2 courses on your site and all we had to do was to mention your site Sugar Vine, so we rang up to book for the 2 nights for the offer, whoever the man was that we spoke to said that would be fine but we had to eat between 6 pm and 7pm and the menu would on a less to chose from menu. This was confirmed by him. On arrival there was a menu on the bed with what was on the £10 menu. We went downstairs and asked what time they wanted us for the meal, the reply was there was no offer and that sugarvine had no right to give that information, also they said nobody at the hotel had the conversation with us confirming the meal deals. We said that there was a folder on the bed with offers on, so after a bit tussle they allowed us the offer but changed the menu to smaller. The second night they would not allow any offer , we said that is not on as we spoke to someone at the hotel and we would not be going again, as this was calling us liars and the conversation did not take place. Then the gentleman swore at us and told us not to come back. So the customer service is out of the window. As if the offer was still not on this should have been said on the telephone. Thank you Susan

A bunch of guys stayed here for the Boot Beer Festival. It's a great pub in one of the nicest corners of the Lakes in Eskdale. The pub had a wigwam style marquee and around 30 odd beers. We also ate at the King George the IV and were impressed with the food. Would return

What a find! We were not expecting to see a pub like this in such a remote part of the Lakes. On entering I was expecting a tiny traditional inn with nooks and crannies. However the place has been opened up and its a big room with very contemporary touches. Funky lampshades a big swish TV etc. The landlord has an old army vehicle to ferry his customers about too. The Woolpack it just at the start of Hardknott pass.

Good food, good beer in a great part of the lakes. Pity about the midges but you cannot blame them for that!