Reviews in Cumbria and Lake District

No starters available, very poor vegan and vegetarian offerings, under staffed. Not a good experience.

We book The Pheasant Inn whenever we visit Keswick which is usually three times a year because we can rely on the same high standard of the food on offer. We have never been disappointed.

Came here with high recommendations from our B&B. Food was steaming hot and delicious but unfortunately server was either distracted or didn’t want to be at work. She hardly checked in to see if we wanted or needed nothing else.

Great food Great Service friendly and dog friendly.

We visited as a family of 4. Really nice pub, the food is was very good and the staff are lovely too.

Excellent food and service

Wonderful small bistro...make sure you book in plenty of time. Great menu and food delicious and always piping hot, large portions too, much appreciated by my sons. The staff are lovely. We always try to book in when we are in Grasmere.

We always have a lovely night at Lewis’s Friendly staff and great food

Excellent service pleasant staff and great atmosphere.

Booked online for 7.30. Arrived at 7.20 to be told table not ready but have a seat won’t be long! Finally got seated at 7.50 and after ordering our meal arrived just after 8.30! The food was extremely good but service absolutely shocking! Staff haven’t a clue who is waiting for tables. Sorry but won’t be returning and can’t recommend!

What a thoroughly enjoyable afternoon tea we had, so glad we found out about Augill Caste, great setting and made for a very memorable afternoon.

So good, food very good, service excellent, we were with American friends and it was a lovely experience for them. Lee it up.

very easy booking system and efficient communication. pleasant and efficient service. good traditional sunday lunch. very good value. alerted to a shortage of staff in the kitchen but this was well managed.

Spent a lovely day in the spa with my two daughters as a 30th birthday celebration. The staff were amazing and friendly. The massage was fantastic. The spa it's self.is great, clean well set out and wasn't over busy so gave you time to chill out will definitely be back

Excellent meal and service, we had duck and cod both really lovely as was the service we highly recommend

Another excellent night, lovely food, beautifully prepared and presented, served by friendly a nd knowledgeable staff

We visit Keswick a few weekends a year and always eat here for our evening meal on the 2 nights we stay which is always amazing service and food, however on Saturday 16th this wasn’t the case. Staff were very stressed as you could clearly see and seemed short on staff, but that shouldn’t mean it effects our experience, the table was booked for 7:30 and we’d still not been seen to by 7:50, asked the manager if we could place our order and he looked at us as though we were an inconvenience and said ‘I’ll be with you in a minute’ 10 minutes later there was still no one back to take our order but we’re serving customers who were seated after us, in the end we decided to leave and eat elsewhere. We’ve never had an issue here before the staff are usually always on with it and friendly and it’s always been a great place but last night was extremely disappointing.

Thoroughly enjoyed Mezzaluna, excellent service and wonderful food. Would recommend for all. Lovely place to eat and always welcoming.